Description

At Genuine Foods we create nourishing food environments at schools and workplaces through great-tasting and wholesome meals, made from genuine ingredients. We are a growing social enterprise that uses food to enhance health, productivity and happiness. We believe that fresh, scratch-made food together with unparalleled service and meaningful enrichment programs can transform lives and build community. Food service management is what we do, but what we achieve together with our customers, our partners and our dedicated team goes beyond the plate.

ABOUT THIS POSITION

This Vice President of Operations (VPO) professional is responsible for the overall operation of all Higher Education accounts and will report to the Chief Executive Officer. This individual will be accountable for energizing a team under a common growth and operations platform, and ultimately drive improvement in operational efficiency, revenue, margin and client retention/satisfaction for each account in the overall portfolio. The VPO will work to continuously ensure the organization is delivering operational excellence, while also identifying innovative and creative services and solutions to expand on our clients' requirements, working closely with internal and external partners. The ideal candidate is comfortable with change, working cross functionally and influencing decision-making.

ESSENTIAL RESPONSIBILITIES

• Develop short- and long-term operational strategies in partnership with senior team members and provide the leadership necessary for the successful design, development, and execution of the strategy to achieve measurable outcomes in a timely, cost effective manner.
• Maintain close working relationships with other functional areas, including Business Development, Human Resources, Finance, Marketing, and Culinary.
• Partner with the business unit leaders and other key stakeholders to drive change and implement new business processes.
• Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward and coaching techniques.
• Work with the Regional Directors to develop and implement Genuine strategy within the division and more widely in the region to deliver sustainable, profitable growth and value for our clients and our business.
• Manage and develop the division talent in collaboration with HR and segment leadership
• Support and nurture client relationships to increase client retention and growth through brand reputation.

Qualifications

• 7+ years of progressively responsible, successful experience in Food Service operations management with full P&L responsibility, preferably in the Higher Ed sector but will accept applications with relevant experience from other verticals.
• History of managing large teams in a food service or quick dining setting.
• Ability to successfully manage within a heavy regulated contractual environment
• Experience of managing a complex client portfolio with excellent client negotiation skills
• Demonstrated leadership skills with a broad knowledge of management practices and good business analysis/project management skills
• Experience setting overall strategy and drive business process improvement.
• Strong ability to communicate across all levels and departments to implement new procedures, policies, etc to achieve business goals
• Strong business planning skills to execute strategic projects with implications for business areas with rapidly evolving business processes.
• Proven ability to manage numerous projects, as well as resources, remotely across many regions.

Benefits and Perks

Health and retirement benefits

Paid time off

401K

Performance-based bonuses

GENUINE VALUES

Trustworthiness: Integrity. Transparency. Reliability. Consistency. Best quality possible. Delivery excellence.

Personal accountability: Ownership in solving problems. No excuses. Never compromising. Learn from mistakes. Financial stewardship of the bottom line (ours and customers’), without sacrificing quality.

People first: Human centered solutions/approach. Whole person. Teamwork. Hospitality. Every single person matters. Humanity. Empathy. Meeting people where they are. Culturally responsive.

Entrepreneurial: Adaptable. Nimble. Go the extra mile. Responsive. Encouraged to try new things.

Genuine: Real, tasty, scratch-cooked healthy food. Strive for the highest quality, freshest and tastiest

product at the price customers can afford. Authentic interactions. Honest. Positive. Proven. Professional.

Genuine Foods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.