GSK
ViiV Healthcare Commercial Marketing (Multiple Roles) Industrial Placement, UK 2024
This job is now closed
Job Description
- Req#: 379419
Work with multiple countries across Europe, including organising and leading Regional network calls
Support project planning for key international conference(s), webinars and/or European specific events (Peer to Peer)
Supporting the capability team to deliver training modules and face to face training for the region
Build understanding of the customer experience (CX) journey at ViiV, support implementation to the local countries and provide feedback to global to ensure continual improvement
Support with Best Practice Sharing across Europe aligned with Business Priorities
Review of sales data and market research across HIV and on brands specifically to check and review impact of strategies and tactics
Support project planning, content creation and execution of activities for conferences, webinars, and local peer to peer events
Building understanding and support execution of activities to drive customer experience (CX).
Delivery of content, both localised from global, and LOC generated to support interactions with Healthcare Professionals
Partnership with Brand Managers, UK Capability Lead and First Line Sales Managers to roll out new initiatives to the sales teams and support embedding in market.
Stakeholder management with brand team and approvers to coordinate content creation and approval.
Review of K ey Performance Indicator s, sales data, and market research to check and review impact of strategies and tactics.
Close working with EU teams to input into content creation, responsible for providing feedback to ensure content is appropriate for market requirements and support continual improvement
Raise purchase orders and track budget spend
Supporting Business Planning process
Assist in rolling out marketing plans and new product launches
Work with teams to create and implement campaigns that improve customer experience.
Connect with different teams to understand and share effective strategies and improvements.
Organize materials needed for internal meetings and conferences.
Lead project collaborations with external agencies and colleagues across various teams.
Handle internal communications within your team, ensuring everyone gets the right information on time.
Keep track of your team's budget, working with the finance team to monitor spending.
Regularly review performance against goals and share insights in reports to stakeholders.
Help in using digital channels effectively for marketing across the EU Alliance region.
Innovate in customer experience campaigns and support learning and development projects.
Work with internal and agency stakeholders to support development and track performance of global brand strategy to ensure our brand’s strategy , Healthcare Professionals and People Living with HIV’s needs are delivered optimally within our key channels .
Partner with creative agency to brief, develop, and refine promotional global tactics aligned to business plan .
Utilisation of content lab process to facilitate global asset development.
Facilitate and collate feedback from regional stakeholders, as well as best practice on latest channel development from our Channel and Operations colleagues to improve global materials.
Lead the development of Global deliverables aligned to brand strategy, customer journey stages and customer experience journey and assess opportunities for continuous improvement .
Develop and nurture strong collaborative relationship with our global medical colleagues as true brand partners.
Track budget spend.
In-field tactics for K ey Account Manager s to aid their customer conversations
Management of ViiV’s involvement in the implementation of Integrated Care Systems (ICSs) across the UK
Develop materials, stakeholder maps and project manage deliverables to support
KAMs with conversations on the national tender for HIV antiretroviral treatments
Project management of the market access team embedding key performance indicators (KPIs) across the team and holding them to account
Support successful management and forecast for the stock and supply of ViiV’s HIV portfolio of medicines, of which there are 5 innovation brands and +10 brands in total
Collaborate with the CX delivery leads to support Local Operating Companies (LOCs) execute campaigns for healthcare professionals.
Supporting LOCs to design best-in-class user journeys that meet HCP needs.
Engage LOCs to identify best practices and collate thematic insights from CX campaigns and share key recommendations across operations, content and tech.
Support the Global Omnichannel Lead to optimise CX operations so LOCs can execute campaigns more efficiently.
Partner with CX delivery leads to plan and deliver CX Network Calls for the markets.
Engage global and local functions to capture and prioritise new CX capability requirements.
Liaise with Tech to develop and deploy new priority CX capabilities.
Maintain and optimise CX Capabilities Activation Guide to track maturity across LOCs.
Lead key meetings, such as the CX Capabilities Weekly Update, to drive accountability on workstream owners.
Partner with production, Tech and Data & Analytics teams resolve campaign execution issues swiftly.
Strong learning agility
Someone who is curious, keen to learn and responsive to feedback
Appetite to work in a cross-functional team , building strong relationships with key stakeholders
Adaptability to change and working under pressure
Excellent interpersonal skills
Highly motivated to deliver beyond expectations and communicate with team effectively
Great project management skills and the ability to prioritise
Salary of £23,400, plus a bonus
Access to GSK resources, including employee assistance programmes, private healthcare and well-being programs.
On-the-job experience, training and development, delivered through a mixture of coaching and mentoring
A GSK placement which gives you the opportunity to take on a real role with genuine impact
You will join IPUnite, GSK’s community of over 250 students across all UK sites and business areas, run by the Industrial Placement students committee
Once you accept your offer you will be invited to join LinkedIn groups and pre-joining webinars, to enable you to connect and network with new students
Eligibility Form
World of GSK Online Assessment
Written Assessment
Virtual Assessment Centre or Virtual Interview
About the company
GlaxoSmithKline plc is a British multinational pharmaceutical company headquartered in Brentford, England.
Roles Available in Location: GSK House (London)
If your interest lies in working with us at GSK house, remember we are moving headquarters the first half of 2024 to the vicinity of Earnshaw Street, London WC1A (“the New HQ”).
Education required: To apply for this placement, you must be:
Currently studying an Undergraduate Degree in any discipline.
Other requirements: You will have completed a minimum of 2 years of your undergraduate degree but will not have graduated at the start of your placement. You must be enrolled at a UK university for the duration of your placement.
If you have already graduated with a Bachelor’s Degree and are currently studying a postgraduate Masters, you are not eligible for this programme.
Language requirement: Written and spoken fluency in English
Expected Start date: June 2024
Duration: 1 year (approximately)
Salary: A salary of £23,400 plus a bonus
Application Closing: Wednesday 18th October 2023 (this is the date we anticipate the job will be removed from the website and no longer taking new applications).
Please note these dates are subject to change as we may close this vacancy when we have enough applications. We recommend that you apply and complete all stages of your application as soon as you can, so we can consider your application.
Looking to gain valuable real world work experience and help positively impact the health of billions of people? Apply for a ViiV internship today!
A ViiV internship offers you the opportunity to kickstart your career – to take on a real role with genuine impact! You’ll take on challenging, serious work on live projects or assignments. You’ll also get to learn from us, develop your skills and gain valuable experience for wherever the future takes you.
ViiV Healthcare is a specialist company established by GlaxoSmithKline and Pfizer in 2009, with the addition of Shionogi in 2012 after working together on the development of several drugs. We are focused solely on the research, development, and commerciali s ation of medicines to treat HIV. Our aim is to take a deeper and broader interest in HIV/AIDS than any company has done before and take a unique approach to deliver new and effective HIV medicines as well as supporting communities affected by HIV. For more information on the company, its management, portfolio, pipeline and commitment, please visit www.viivhealthcare.com
Inspired to help us get ahead together? Apply for a ViiV Commercial Marketing Industrial Placement role at GSK today!
With a Commercial role in ViiV H ealthcare you will be part of teams that are integral to our success. You will work in an agile, innovative, and supportive team, with accountability for the delivery of key business projects. E ach placement opportunity will offer you a different aspect of the business marketing strategy. Throughout the placement your team will offer support through training and development to ensure that you are able to grow and take away value experiences from the year. The information below goes into further detail about what each role entails:
Please read about the 6 roles we are recruiting for across our ViiV Commercial Industrial Placement offerings. These are distinct placements, so when you apply you will be able to select a preference for where you would like to be placed if you’re successful. We will accommodate your preference where possible .
Role 1: ViiV European Commercial Executive
Role 2: ViiV UK Brand Associate
Role 3: ViiV Europe Marketing Executive
Role 4: ViiV Global Marketing Executive
Role 5: ViiV Market Access Associate
Role 6: ViiV Customer Experience Operations Executive
All roles are based at our Headquarters in Brentford, London. We’re moving towards a more sustainable future with our new headquarters. With better public transport links and proximity to world-class science and technology institutions, we’re excited for our move to the vicinity of Earnshaw Street, London WC1A (“the New HQ”) by mid- 2024.
Role 1: ViiV European Commercial Executive
The European Marketing and Capability team is a large highly dynamic and diverse team. We have people working from London (GSK House) and across Europe to drive clear commercial strategic direction, excellent execution, and ultimate growth of our large portfolio of medicines which benefit people living with HIV and/or people who could benefit from PrEP (pre-exposure prophylaxis). In this role, you can expect to gain commercial business skills, critical thinking, project management skills along with stakeholder management experience and would cultivate a clear understanding of working in a regional marketing and capability role across multiple products (ranging from blockbuster to launch medicines).
Key responsibilities:
Role 2: ViiV UK Brand Associate
The UK Local Operating Country (LOC) is small and fast-paced. Working in an LOC, you can expect to gain a firm understanding of how ViiV commercialise products. You will get first-hand exposure to all the teams that make up a LOC including partnership with medical and sales, as well as above country (Europe and Global). Through this you would gain commercial business skills, critical thinking, project management skills and stakeholder management experience.
The individual would work alongside brand managers, and as part of a cross functional team (including medical, marketing and sales) to support/lead the delivery of key deliverables to support the performance of our brands in the UK.
Key responsibilities:
Role 3: ViiV Europe Marketing Executive
As a ViiV Marketing Executive in the EU Alliance team, you'll be working in a dynamic and multifaceted environment. The role involves exposure to various business functions, including Commercial, Medical, and Digital areas, providing a holistic understanding of ViiV and GSK operations. You'll gain wide-ranging experience in different business aspects, thereby enhancing your business acumen. Responsibilities include implementing marketing campaigns, liaising for performance improvement, coordinating internal and external projects, managing internal communications, monitoring budgets, analyzing performance, and driving innovation in customer experience campaigns.
Key responsibilities:
Role 4: ViiV Global Commercial Marketing Executive
ViiV Global Commercial Strategy is responsible for developing, managing, and optimizing the effectiveness of the global commercial strategy for our key ViiV product to support the ongoing commercialization activities across the world. Working at a global level, you will get the opportunity to turn insights into strategy and material development, as well as gain an aerial perspective of the health economies of countries around the world.
You will gain first-hand insight and exposure to the cross-functional workings of ViiV’s largest global commercial brand and gain skills such as commercial business acumen, critical thinking, project management skills, in addition to stakeholder management experience within our team, with medical and our regional and local counterparts.
The individual would work alongside our Global Marketing Managers as part of a fast-paced, innovative, collaborative, and supportive cross functional team (including medical, patient affairs and channel and ops).
Key responsibilities:
Role 5: ViiV Market Access Associate
This individual would be embedded into the UK market access team which is a function of the C ommercial UK business. The market access team consists of 4 head office market access colleagues and 2 in-field market access Key Account Managers (KAMs) who are customer facing. The head office team works on the reimbursement of pipeline products, pricing, and tenders, managing stock and supply, overcoming barriers people living with HIV might face in accessing medicine within the UK and the delivery of in-field materials needed by the KAMs to have effective customer conversations. Through this work the individual would learn how to bring a medicine to market and the challenges thereafter, develop critical business skills, strategic thinking, project management and stakeholder management.
Key responsibilities:
Role 6: ViiV Customer Experience Operations Executive
The CX Capabilities & Operations team is the global omnichannel hub enabling ViiV’s CX Framework. ViiV is on a digital transformation journey and this team is at the centre of driving this change. The team works with global, regional and local marketing teams to deliver impactful data-driven customer experiences to healthcare professionals by enabling needed platforms and processes and ensuring best-in-class channel capabilities.
Key responsibilities:
What are we looking for?
What do we offer you?
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Le t’s do this!
Please take a copy of the Job Description, as this will not be available post closure of the advert.
Completion of your Full Application: Sunday 22nd October 2023 (this is the anticipated date you will need to complete stages 1 to 3 below).
Proposed Assessment / Interview Dates: November 2023
We will close this vacancy when we have enough applications, so we recommend that you apply as soon as you can so your application can be considered.
This opportunity has the following recruitment stages you must successfully pass to be offered a placement year with GSK for 2024:
You’ll find hints, tips and guidance on our recruitment process on our website here
You can learn more about GSK and our careers here .
Apply now!
We’re 100% open to ALL people
We’re 100% open to all talent – whatever your gender, marital status, religion, age, colour, race, sexual orientation, nationality, learning difference or disability. We want to recruit the right people for GSK from the widest possible backgrounds, so we can better serve the diversity of our patients and also because it’s the right thing to do.
Y ou can learn more about Inclusion and diversity at GSK here.
Need help with your application?
Please email us at UK.InternRecruitment@gsk.com or call us on 01582 692870 and let us know how we can help you.
#IndustrialPlacements #ViiVHealthcarePlacements #AnyDegreePlacements #BusinessOpsPlacements #AnyDegreePlacements #BusinessOpsPlacements
At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 38 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.
We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels
As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Important notice to Employment businesses/ Agencies
ViiV Healthcare does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV Healthcare's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV Healthcare. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV Healthcare. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV Healthcare. ViiV Healthcare shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
We’re moving towards a more sustainable future with our new headquarters. With better public transport links and proximity to world-class science and technology institutions, we’re excited for our move to the vicinity of Earnshaw Street, London WC1A (“the New HQ”) by end H1 2024.