Employer Industry: Fintech Company

Why consider this job opportunity:
- Salary up to $31.49 per hour based on location and experience
- Competitive benefits package including 100% paid health, dental, and vision plans
- Flexible time off and paid holidays, promoting work-life balance
- Opportunity to work in a dynamic, fast-paced environment with a focus on innovation
- Employee Stock Purchase Program with discounts and wellness initiatives

What to Expect (Job Responsibilities):
- Resolve complex vendor issues by analyzing and addressing payment processing challenges
- Optimize payment success rates and revenue by identifying vendor bottlenecks
- Maintain and enhance vendor knowledge base to ensure accurate payment processing guidelines
- Recommend and implement best practices for vendor preferences and operational improvements
- Collaborate cross-functionally with teams to refine workflows and enhance vendor payment experiences

What is Required (Qualifications):
- 1-2+ years of experience with payment processing or payment operations, or a Bachelor's Degree with equivalent experience
- Experience using multi-channel telephony technologies, such as chat, web portal, and phone
- Strong research skills and tenacity in uncovering the root cause of payment exceptions
- Demonstrated leadership skills to develop and motivate a high-performing team
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience with G-Suite or advanced Excel functions
- Proven ability to inspire and lead a team in a challenging environment

#Fintech #PaymentProcessing #CareerOpportunity #CompetitiveBenefits #Innovation

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.