Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Competitive pay up to $(amount)
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction

What to Expect (Job Responsibilities):
- Respond to telephone calls from members regarding medical and administrative requests
- Document all calls and requests in the appropriate system
- Follow up on telephonic and electronic messages related to member requests
- Monitor electronic messaging and respond effectively to resolve patient concerns
- Direct messages and transfer calls to LPN/RN as needed

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as a Medical Assistant in a healthcare setting

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.