Tourneau

Virtual Client Advisor


Pay$20.00 - $25.00 / hour
LocationNew York/New York
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: fk0utek
      Employer Industry: Luxury Retail

      Why Consider this Job Opportunity:

      - Competitive pay up to $25 per hour
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to work with luxury products and brands
      - Ability to work remotely from a home office
      - Flexibility in work schedule, including evenings, weekends, and holidays

      What to Expect (Job Responsibilities):

      - Respond to client inquiries via email, phone, online chat, and social media channels
      - Provide exceptional client service and ensure client satisfaction
      - Utilize the client relationship management system to support clients
      - Resolve issues and communicate with store locations and corporate partners
      - Develop positive relationships with team members and provide support for customer inquiries

      What is Required (Qualifications):

      - Exceptional client centricity and communication skills
      - Confidence and ability to work in a fast-paced environment
      - Strong technological fluency and typing skills
      - Ability to remain calm and collected under high pressure
      - Minimum of 2 years of retail experience, preferably in luxury goods/fashion environment

      How to Stand Out (Preferred Qualifications):

      - Fluency in multiple languages may be helpful

      #LuxuryRetail #ClientService #CareerOpportunity #CompetitivePay #WorkFromHome

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Tourneau, LLC, is a luxury watch retailer established in 1900 and based in the United States.