Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Competitive pay up to $5MM annually
- Opportunity for growth and advancement within the organization
- Comprehensive benefits package including medical, dental, and vision insurance
- Chance to work with a diverse and inclusive team
- Remote work flexibility
- Opportunity to make a positive impact on client satisfaction and business success

What to Expect (Job Responsibilities):
- Engage with clients over the phone to deliver outstanding customer service and provide tailored business banking solutions
- Assist clients with enrollment and activation of business banking products
- Consult with clients to understand their cash flow cycle and identify cash management and fraud protection services
- Identify personal financial goals and needs of business clients and connect them with appropriate specialists
- Drive a positive client experience by resolving issues and addressing feedback

What is Required (Qualifications):
- Related customer service and/or financial relations experience
- Ability to balance client needs with firm interests
- Strong organizational and time management skills
- Ability to make sound decisions and communicate professionally
- Client service skills, including phone queue handling

How to Stand Out (Preferred Qualifications):
- General knowledge of core business products and services
- Strong video conference and written communication skills
- Ability to build relationships and influence others in a fast-paced environment
- Understanding of business banking products and industry

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