HonorHealth

Virtual Medical Assistant, Customer Navigation Center


PayCompetitive
LocationPhoenix/Arizona
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 78218
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Opportunity to make a meaningful impact in patient care and healthcare delivery
      - Comprehensive benefits portfolio for full-time and part-time team members
      - Opportunity for career advancement and growth within the organization
      - Hybrid and/or remote work options available based on performance
      - Supportive and collaborative work environment
      - Training and development programs to enhance skills and knowledge

      What to Expect (Job Responsibilities):
      - Serve as a liaison between providers, facilities, pharmacies, insurance plans, support staff, and patients
      - Receive, triage, and respond to inbound requests via phone calls and electronic messages
      - Assist with virtual care activities, including gathering/documenting medical history and medication refills
      - Help maintain provider schedules and prepare patients and charts for telehealth encounters
      - Perform other duties as assigned to support patient care and operational needs

      What is Required (Qualifications):
      - High School Diploma or GED required
      - Medical Assisting Diploma/Certificate from an accredited training program required
      - Minimum of 1 year of experience in a medical office setting required
      - Basic Life Support (BLS) certification required
      - Successful completion of a medical assistant examination from an accredited certifying organization required

      How to Stand Out (Preferred Qualifications):
      - Experience with medication refills and virtual care activities
      - Strong communication and interpersonal skills
      - Ability to work effectively in a fast-paced environment
      - Familiarity with electronic health records (EHR) systems
      - Previous experience in a primary care medical group office

      #HealthcareServices #MedicalAssisting #CareerOpportunity #PatientCare #HybridWork

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      HonorHealth is a nonprofit health system with 6 hospitals, 70 primary and specialty care clinics, a cancer care network, research, and community services.