Company Description

Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve.

Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

Job Description

This role is considered the minimum role for all nurses at BWMC who have greater than (>) 24 months experience in medical/surgical/telemetry or oncology nursing. Proficiency in Epic required. This nurse will be competent in the skills/knowledge required and fully participate in unit governance. Independently provides and coordinates care provided to patients within a clinical specialty. Serves as a fully effective and participative member of the multidisciplinary patient care services team. Demonstrates and models the full range of nursing professional practice in both care provided and in participation in development of strategies to improve patient outcomes, satisfaction with service and cost effectiveness at the unit level. Strives to provide an environment where patients, families, and colleagues collaborate in the delivery of care. Is accountable to peers for the advancement of group practice on the unit, and to the nurse manager for the totality of work performance. Is accountable to hold the Service Standards of the Nursing Mission, Vision and Values.

Come join the University of Maryland Baltimore Washington Medical Center as a Virtual Nurse Clinical Navigator , where you will have the opportunity to assist in transforming care delivery by lending your expertise and support to the frontline nursing care team and patients.

This unique role offers the following opportunities:

• Provide virtual support
• Opportunity to decrease the gap in novice and experienced nurses at the unit level
• Enhance patient experience and quality of care
• Assist in cultivating interprofessional relationships
• Mentorship in seeking advancement in the Professional Advancement Model
• Increased job satisfaction
• Reduce turnover

Virtual Nursing Responsibilities include but are not limited to:

• Patient education
• Admission & Discharge Documentation
• Medication reconciliation
• Creation and management of care plans
• Medication/Chemotherapy double check resource
• Pain reassessment
• Regulatory compliance
• Procedural checklists
• Leadership rounding
• Patient experience
• Collaboration with patients and family members

This role is a hybrid role and may require up to 4 bedside shifts per month.

Qualifications

Minimum Education Requirements

An Associate Degree in Nursing is required; Bachelor of Science from a College of Nursing is preferred.

Current Maryland RN licensure is required prior to beginning orientation.

At least 2 year of RN experience is required.

Professional Certification is highly encouraged.

Employees hired on or after July 1, 2018 will be required to complete a Bachelor of Science from a College of Nursing within 5 years from the date of hire or transfer into a Clinical Nursing position.

If there is gap in applied nursing experience of 5 years or more successful completion of a refresher course within past 6 months is required.

Qualifications

American Heart Association (AHA) BLS required upon hire

Must meet all unit specific certification requirements: (PALS, ACLS, NRP)

Maintains all Clinical Nurse I core expectations

Competent evaluation with successful passing of probation; current on all mandatory classes/training.

Ability to learn and use computer systems in order to manage patient information

Demonstrated effective interpersonal, verbal and written communication skills

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Professional Practice

Independently practices with solid knowledge and clinical skills

Competent in care of unit specific patient population and functions effectively in roles specific to the unit

Utilizes and integrates evidence into practice

Collaborates with interdisciplinary team to plan and coordinate care addressing patient/family needs

Transitions from task-based care to holistic care

Participates in unit based Clinical Practice activities

Integrates patient education materials utilizing the Teach Back methodology

Practice Focus Areas:

Assists in the development of clinical practice guidelines and standards for unit

Services as Clinical Resource for others

Professional Development

Engaged in advancing own practice

Contributes to ancillary personnel skills and development

Participates in unit based Professional Development activities

Contributes to unit-based education and learning activities (One (1) per year that could be posters, storyboards, presentation, in-service, group project)

Completes a minimum of ten (10) CE’s annually (a minimum of 50% of the 10 continuing education hours must be directly related to the full scope of your certification and/or specialty; a minimum of 50% of your 10 continuing education hours must be formally approved CE’s) or successful completion of six (6) credit hours towards a BSN or Master’s Degree

Practice Focus Areas:

· Member of professional organization

· Serves as super-user or subject matter expert (SME)

· Participates in organizational or community service programs, such as Health Fairs, walks, booths, schools, churches, etc.

· Achieves professional certification in area of practice

· Achieves a BS from a College of Nursing

Organizational Innovation

Demonstrates knowledge of Nursing Sensitive Quality Indicators (NSQI), National Hospital Quality Measures, National Patient Safety Goals, HCAHPS and contributes to unit initiatives to improve them

Participates in the unit based process improvement (PI) efforts assists in development of action plans and supports implementation

Participates in the elements of research

Assists with regulatory readiness

Models professional behavior and culture of excellence standards on a consistent basis with emphasis on the UM BWMC model of care

Practice Focus Areas:

Participates in organizational regulatory readiness

Participates in unit based research activities

Participates in the development of patient education materials

Leadership

Delegates appropriately to other healthcare team members

Participates in teambuilding efforts on units; supports and models teamwork throughout the organization

Participates in unit/hospital based committee or councils

Participates and supports the AACN guidelines for Healthy Work Environment (communication, collaboration, effective decision making, recognition, leadership, staffing).

Complies with standards for unit operations (equipment, scheduling guidelines, etc.)

Provides feedback for peer review as requested

Practice Focus Areas:

Performs charge role for assigned shifts as needed; supports charge nurse decisions

Serves as preceptor, coach, mentor to new nurses and students

Participates in unit-based reward and recognition activities

Leads efforts that support unit operations such as equipment maintenance, scheduling, etc.

Contributes to development of and participates in unit-based peer review processes

Participates as team member focusing on elements within the Healthy Work Environment

Participates in the peer interview process

Patient Safety

Ensures patient safety in the performance of job functions and through participation in hospital, department, or unit patient safety initiatives.

Takes action to correct observed risks to patient safety.

Reports adverse events and near misses to appropriate management authority.

Implements policies, procedure, and standards consistently in the performance of assigned duties.

Develops effective working relationships and maintains good communication with other team members.

Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.

Working Conditions

Weekend, shift work, holiday, on-call, and overtime may be required.

Work requires maximum lifting weight of 35 lbs. when participating in patient care tasks up to 50% of the time to position and/or assist patients on to carts or into wheelchairs or beds, and generally with ambulation. Work requires standing, sitting, bending, and/or walking for up to 100% of scheduled work time; maximum lifting weight of 50 lbs. when lifting equipment and supplies. Includes reaching for: grasping and handling equipment/ supplies. Requires hearing/listening to differentiate sounds. Visual acuity is necessary to read labels, charts, documents and use various instruments.

There is potential for regular exposure to patients possessing infectious diseases requiring observance of universal precautions requiring wearing protective clothing, gloves, and mask as appropriate, and observance of safe work practices.

Potential to be floated to like units with like skill sets based on acuity and census

Works inside a clean, well-lighted environment. May be exposed to frequent interruptions and multiple crisis situations. May be physically or verbally abused by patients. Expected to work on rotating shifts including weekends and holidays as necessary. May be expected to work on other than regular unit to provide adequate staffing, if the need arises. Participates in temporary assignment measures of department of Nursing. Potential for regular exposure to communicable diseases and hazardous materials, requiring the observance of Standard (Universal) Precautions and safe handling practices. This position has been classified as medium exposure risk and requires the completion of an annual respirator mask fitting.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $34.5-$53.55

Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide