Employer Industry: Life Sciences and Healthcare

Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity to be converted to a full-time employee with the employer
- 100% remote work opportunity, providing flexibility
- Engage in meaningful work by assisting patients with payment solutions
- Be part of a diverse corporate culture that values teamwork and inclusiveness
- Chance to contribute to innovative solutions in healthcare

What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals
- Provide initial support for customer requests via telephone, email, fax, or other means
- Assess user issues and deliver first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Work a 40-hour weekly shift, typically from 11:00 AM EST to 8:00 PM EST or 8:00 AM to 5:00 PM PT

What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Call center experience required (3+ years preferred)
- Experience in medical claim processing is a plus

How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus

#LifeSciences #HealthcareJobs #RemoteWork #PatientSupport #CareerOpportunity