NHS
Virtual Ward Health Care Support Worker
This job is now closed
Job Description
- Req#: C9358-24-0663?language=en&page=182&sort=publicationDateDesc
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
- Satisfactory level of General Education - 5 GCSE Grade C/4 or above
- Good standard of written and spoken English - GCSE Grade C/4 or above
- NVQ3 or above in relevant subject
- CARE Certificate issued by UHL
- Must be able to demonstrate behavior's consistent with the Trust's Values and Behavior's
- Experience using computer systems eg. Microsoft Office/Sharepoint
- Experience in training others, passing on knowledge
- Minimum 1 year experience in a similar role
- Experience in using remote monitoring equipment/technology
- Communicates effectively with the public/patients and colleagues
- Ability to work as part of a team and act on own initiative
- Ability to receive and carry out instructions efficiently
- Ability to assist in teaching others and assess their understanding
- Experience in medical terminology and updating patient notes
- A commitment to caring for people
- Enthusiasm and motivation, customer care skills and patient focus
- Recognises own limitations; recognises the need to undertake training to a specified level of competence
- Displays a positive, can-do attitude
- Phlebotomy training
- ECG recording
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- Satisfactory level of General Education - 5 GCSE Grade C/4 or above
- Good standard of written and spoken English - GCSE Grade C/4 or above
- NVQ3 or above in relevant subject
- CARE Certificate issued by UHL
- Must be able to demonstrate behavior's consistent with the Trust's Values and Behavior's
- Experience using computer systems eg. Microsoft Office/Sharepoint
- Experience in training others, passing on knowledge
- Minimum 1 year experience in a similar role
- Experience in using remote monitoring equipment/technology
- Communicates effectively with the public/patients and colleagues
- Ability to work as part of a team and act on own initiative
- Ability to receive and carry out instructions efficiently
- Ability to assist in teaching others and assess their understanding
- Experience in medical terminology and updating patient notes
- A commitment to caring for people
- Enthusiasm and motivation, customer care skills and patient focus
- Recognises own limitations; recognises the need to undertake training to a specified level of competence
- Displays a positive, can-do attitude
- Phlebotomy training
- ECG recording
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Job summary
To support the Virtual Wards within our hospitals and the wider community through supporting patients to use technology and remote monitoring equipment in their own homes. You will visit patients in hospital, or at home, and teach them how to submit their observations for review by the clinical teams. You will be expected to liaise with Virtual Ward clinical colleagues to ensure appropriate patients are referred to the Virtual Ward and are managed effectively.
You will communicate with patients/carers to ensure a smooth transition onto the Virtual Ward and successful discharge from the Virtual Ward. After required training you will support the clinical teams by collecting samples from Virtual Ward patients, in hospital or at home, when necessary.
Main duties of the job
Provide clinical and non-clinical support to the multi-professional team under the direction of an appropriate registered health care professional.
Deliver direct and indirect care as delegated under the direction and supervision of an appropriate registered health care professional.
Support the delivery of effective health care to patients/service users by undertaking duties as identified by the multi- professional team.
Undertake specified and unsupervised aspects of care and therapeutic intervention as delegated by the registered health care professional within an agreed protocol, sphere of responsibility and after completingappropriate competency- based training agreed by the Trust.
Support the day to day management of the Virtual Ward equipment and stock for all pathways.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Date posted
06 June 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year
Contract
Permanent
Working pattern
Full-time
Reference number
358-6231851-COR
Job locations
Cross-Site - Main base Glenfield General Hospital
Groby Road
Leicester
LE3 9QP
Job descriptionJob description
Job responsibilities
Carry out specified delegated clinical care and support consistent with the patients/ users plan of care.
Deliver unsupervised specified care and interventions as prescribed by anappropriate registered health care professional in accordance with agreed Trust and CMG policies, procedures and protocols eg. wound swabs, sputum samples and phlebotomy collections.
Assist the registered professional in developing care plans; assessing anddocumenting care and providing verbal and written reports in an effective and safe manner.
Make observations of care with regard to supporting the patients/users general health and wellbeing.
Maintain effective communication with the Registered Nurse/health care professional/Virtual Ward Team Leader regarding issues relating to assigned duties, promptly reporting areas of concern.
Assist and support care delivery by only undertaking delegated work that is within own level skill and competence.
Carry out duties consistent with individual patients/users wishes, maintaining privacy, dignity and recognising cultural diversity and needs.
Contribute to the overall effectiveness of the care delivered by the health care team and which benefits the patient/user experience.
Assist and contribute to the efficient use of stock, sundries and resources within Virtual Wards.
Take responsibility for maintaining own and others Health, Safety and Security.
Act in a professional manner and adhere to the UHL uniform policy.
There will be a requirement to visit patients at home therefore a UK Driving License is required for this post. The Trust will cover business mileage expenses if the vehicle is insured for Business Use.
You may be required to work cross-site, this includes the three main hospital sites at GGH, LGH and LRI.
Job responsibilities
Carry out specified delegated clinical care and support consistent with the patients/ users plan of care.
Deliver unsupervised specified care and interventions as prescribed by anappropriate registered health care professional in accordance with agreed Trust and CMG policies, procedures and protocols eg. wound swabs, sputum samples and phlebotomy collections.
Assist the registered professional in developing care plans; assessing anddocumenting care and providing verbal and written reports in an effective and safe manner.
Make observations of care with regard to supporting the patients/users general health and wellbeing.
Maintain effective communication with the Registered Nurse/health care professional/Virtual Ward Team Leader regarding issues relating to assigned duties, promptly reporting areas of concern.
Assist and support care delivery by only undertaking delegated work that is within own level skill and competence.
Carry out duties consistent with individual patients/users wishes, maintaining privacy, dignity and recognising cultural diversity and needs.
Contribute to the overall effectiveness of the care delivered by the health care team and which benefits the patient/user experience.
Assist and contribute to the efficient use of stock, sundries and resources within Virtual Wards.
Take responsibility for maintaining own and others Health, Safety and Security.
Act in a professional manner and adhere to the UHL uniform policy.
There will be a requirement to visit patients at home therefore a UK Driving License is required for this post. The Trust will cover business mileage expenses if the vehicle is insured for Business Use.
You may be required to work cross-site, this includes the three main hospital sites at GGH, LGH and LRI.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Commitment to Trust Values & Behaviours
Essential
Experience
Essential
Desirable
Communication
Essential
Desirable
Personal Capabilities
Essential
Desirable
Euqality, Diversity and Inclusion
Essential
Qualifications
Essential
Desirable
Commitment to Trust Values & Behaviours
Essential
Experience
Essential
Desirable
Communication
Essential
Desirable
Personal Capabilities
Essential
Desirable
Euqality, Diversity and Inclusion
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Cross-Site - Main base Glenfield General Hospital
Groby Road
Leicester
LE3 9QP
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals of Leicester NHS Trust
Address
Cross-Site - Main base Glenfield General Hospital
Groby Road
Leicester
LE3 9QP
Employer's website
https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.