NHS

Virtual Wards and Urgent Community Response Coordinator


Pay35,392.00 - 42,618.00 / year
LocationMacclesfield/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: C9209-24-0256?language=en&page=497&sort=publicationDateDesc

      Job summary

      The role of the Virtual Wards and Urgent Community Response Coordinator is to facilitate and assist the day-to-day operations of the specialty virtual wards and urgent community response team, providing holistic clinical remote assessments such as coordinating care for patients, acting as a liaison between patients, families and health and social care professionals and taking on the management responsibilities necessary for successful service delivery.

      The role entails working with the multi- professional team contributing to providing and monitoring care and interventions in line with the agreed service pathways from clinician(s). The role will facilitate provision of health and social care needs of people to prevent unnecessary attendance and admission to hospital, thus providing holistic and person-centered care and support for people in a variety of settings.

      The successful candidate will be required to work a flexible shift pattern to cover 8am-8pm, 7 days a week to support our new and innovative virtual wards. We are also open for discussion around flexibility.

      Hours per week: 33

      Main duties of the job

      The Virtual Wards and Urgent Community Response Coordinator will be part of the multi-disciplinary team (MDT) who are responsible for managing the care of people admitted to the specialist virtual wards. This will also involve coordinating the work of healthcare professionals involved in the community urgent crisis response.

      To undertake a comprehensive holistic remote triage and clinical assessment of patients, including liaising with carers / relatives / other healthcare professional to identify risk, priority and urgency of need.

      To facilitate safe early hospital discharge and prevent unnecessary admissions to hospital by facilitating an effective and successful interface between Community Urgent Community Response and Specialist Virtual Wards, ensuring smooth transition of patients with ongoing health and care needs to care community teams.

      About us

      Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. An organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care, delivering the right care first time, every time.

      COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.

      Please be aware that this post requires an Enhanced with Barred list Disclosure and Barring Service (DBS) check, the cost of which is payable by the successful candidate. If you have lived or worked abroad for 6 months or more in the last 5 years you will need to obtain an overseas police clearance. Further information can be found on the additional information links at the bottom of the advert.

      Date posted

      23 May 2024

      Pay scheme

      Agenda for change

      Band

      Band 6

      Salary

      £35,392 to £42,618 a year pro rata

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      209-A-24-6313792

      Job locations

      Macclesfield District General Hospital

      Victoria Road

      Macclesfield

      SK10 3BL


      Job description

      Job responsibilities

      Please read the attached Applicant Pack prior to completing your application form to find out more information.

      Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

      As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

      We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

      Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

      We look forward to receiving your application.

      Job description

      Job responsibilities

      Please read the attached Applicant Pack prior to completing your application form to find out more information.

      Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

      As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.

      We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).

      Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.

      We look forward to receiving your application.

      Person Specification

      Qualifications

      Essential

      • NMC / HCPC registration
      • Relevant professional degree / diploma
      • Clinical educators / Mentor / preceptor / ENB 998 or equivalent training
      • Attendance at degree level post graduate courses relevant to specialist area or working towards this / prepared to study at this level

      Desirable

      • Communication Training
      • Management / Leadership qualification
      • Working towards MSc in relevant subject eg frailty, advanced clinical assessment

      Knowledge & Skills

      Essential

      • Post registration knowledge which is relevant to the specialist area and evidenced by continuous professional development
      • Knowledge of the mental capacity act linked to care planning and person-centred care
      • Knowledge of the roles different professions will bring to delivering effective and high-quality care the patient
      • Knowledge and understanding of Adult Protection issues and Safeguarding Vulnerable Adults
      • Clear understanding of health and social care services
      • Good understanding of current community workforce issues
      • Understanding of Information Governance / Data Protection
      • Professional knowledge awareness standards
      • Good knowledge of health and safety and risk management
      • Knowledge of lone worker policy and its application to own role and other team members role within the community
      • Broad range of clinical skills including skills for assessing and interpreting acute and chronic patient conditions
      • Ability to lead less experienced members of the team or colleagues

      Desirable

      • Awareness of standardised assessments and outcome measures
      • Awareness of relevant NSF's and NICE guidance clinical supervision
      • Knowledge on continuing Health Care (CHC) assessments
      • Ability to forward plan to meet service needs
      • Ability to deal with urgent / unpredictable issues appropriately and safely

      Experience

      Essential

      • Proven post registration experience some of which is in a relevant setting / associated area
      • Able to demonstrate experience of assessment, care planning and care delivery within a multi-disciplinary team
      • Experience of triaging within a multi-professional team effectively to determine most appropriate plan for the patient
      • Experience of contributing to the teaching and mentoring of staffs and members of the MDT

      Other Role Requirements

      Essential

      • Please refer to the Job Description and Person Specification for further details
      Person Specification

      Qualifications

      Essential

      • NMC / HCPC registration
      • Relevant professional degree / diploma
      • Clinical educators / Mentor / preceptor / ENB 998 or equivalent training
      • Attendance at degree level post graduate courses relevant to specialist area or working towards this / prepared to study at this level

      Desirable

      • Communication Training
      • Management / Leadership qualification
      • Working towards MSc in relevant subject eg frailty, advanced clinical assessment

      Knowledge & Skills

      Essential

      • Post registration knowledge which is relevant to the specialist area and evidenced by continuous professional development
      • Knowledge of the mental capacity act linked to care planning and person-centred care
      • Knowledge of the roles different professions will bring to delivering effective and high-quality care the patient
      • Knowledge and understanding of Adult Protection issues and Safeguarding Vulnerable Adults
      • Clear understanding of health and social care services
      • Good understanding of current community workforce issues
      • Understanding of Information Governance / Data Protection
      • Professional knowledge awareness standards
      • Good knowledge of health and safety and risk management
      • Knowledge of lone worker policy and its application to own role and other team members role within the community
      • Broad range of clinical skills including skills for assessing and interpreting acute and chronic patient conditions
      • Ability to lead less experienced members of the team or colleagues

      Desirable

      • Awareness of standardised assessments and outcome measures
      • Awareness of relevant NSF's and NICE guidance clinical supervision
      • Knowledge on continuing Health Care (CHC) assessments
      • Ability to forward plan to meet service needs
      • Ability to deal with urgent / unpredictable issues appropriately and safely

      Experience

      Essential

      • Proven post registration experience some of which is in a relevant setting / associated area
      • Able to demonstrate experience of assessment, care planning and care delivery within a multi-disciplinary team
      • Experience of triaging within a multi-professional team effectively to determine most appropriate plan for the patient
      • Experience of contributing to the teaching and mentoring of staffs and members of the MDT

      Other Role Requirements

      Essential

      • Please refer to the Job Description and Person Specification for further details

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Additional information

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Employer details

      Employer name

      East Cheshire NHS Trust

      Address

      Macclesfield District General Hospital

      Victoria Road

      Macclesfield

      SK10 3BL


      Employer's website

      https://www.careersateastcheshire.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      East Cheshire NHS Trust

      Address

      Macclesfield District General Hospital

      Victoria Road

      Macclesfield

      SK10 3BL


      Employer's website

      https://www.careersateastcheshire.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.