Industry: Assistive Technology Company

Why consider this job opportunity:
- Competitive pay rates with additional bonuses for working swing, night, and weekend shifts
- Job benefits include employer-supported health insurance, paid sick leave, and a $400 annual technology stipend
- Opportunities for career advancement and ongoing development in a supportive, integrated team environment
- 100% remote work with a flexible schedule
- Impact the lives of millions of people worldwide who are blind or have low vision

What to Expect (Job Responsibilities):
- Clearly and accurately present visual information to blind and low vision customers
- Consistently answer calls and provide exceptional customer experience
- Maintain strict data privacy standards and confidentiality
- Engage and support the team by participating in team-building exercises and contributing to organizational growth
- Follow Aira's policies and procedures and adhere to the Visual Interpreter Code of Professional Conduct

What is Required (Qualifications):
- High school diploma or GED equivalent
- Fluent in English
- Right to work in the United States
- Private workspace with no background noise
- Computer system that meets technical specifications (minimum 8GB RAM, Windows 11 or Mac OS High Sierra)
- Use of headphones with a noise-canceling microphone
- Minimum internet speed of 25 Mbps
- Must complete Aira Agent Prescreen and Aptitude Test
- Minimum 35 hours a week availability, including weekends

How to Stand Out (Preferred Qualifications):
- Background in customer service, call center environment, or technical support
- Experience working with people with disabilities or accessibility technology
- Knowledgeable of accommodations used by the blind and low vision community
- Bilingual in French or Spanish (spoken and written conversational proficiency)

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