PURPOSE OF ROLE

Provides strategic executive leadership oversight, vision, and direction and acts as an advisor for the company’s compliance program with a focus on AML/BSA, OFAC regulations, and operational risk. Ensures compliance with legal, regulatory, and policy requirements.

EXPECTATIONS

• Serves as the designated Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) Officer, ensuring compliance with all relevant laws, regulations, and internal policies.
• Develops, implements, and enhances AML/BSA programs, including transaction monitoring, reporting, and employee training.
• Oversees the organization's compliance with the Office of Foreign Assets Control (OFAC) regulations.
• Manages processes to screen transactions and customers against sanctions lists, ensuring timely resolution of potential matches.
• Leads comprehensive risk assessments to identify and mitigate operational and compliance risks.
• Collaborates with internal stakeholders to establish effective controls and monitor their implementation.
• Develops, maintains, and regularly updates compliance-related policies and procedures to align with regulatory changes and industry best practices.
• Ensures effective communication and training on compliance policies across the organization.
• Administers and optimizes the Archer platform for risk and compliance management.
• Ensures accurate and up-to-date reporting, documentation, and issue tracking within the system.
• Oversees the identification, escalation, and resolution of compliance-related issues.
• Maintains robust tracking and reporting mechanisms to ensure timely remediation.
• Ensures timely and accurate submission of all required regulatory filings related to AML/BSA, sanctions, and other compliance functions.
• Acts as a liaison with regulatory agencies during audits and examinations.
• Oversees the management of customer complaints to ensure timely investigation and resolution.
• Analyzes trends and recommend enhancements to address recurring issues.
• Designs and executes compliance testing programs to evaluate adherence to policies, procedures, and regulatory requirements.
• Provides actionable recommendations to address any identified gaps or weaknesses.
• Performs other duties as assigned.

REPORTS TO

• SVP, Compliance & Regulatory Oversight

DIRECT REPORTS

• 4 direct reports: Compliance Officer, Compliance Officer II, Compliance Analyst III, Compliance Data Analyst II

Qualifications

QUALIFICATIONS - EDUCATION - REQUIRED

• Bachelor’s Degree

QUALIFICATIONS - EDUCATION - PREFERRED

• Master’s Degree

QUALIFICATIONS - EDUCATION - FIELD(S)/PROFESSION(S)

• Business Administration

QUALIFICATIONS - EXPERIENCE/SKILLS/COMPETENCIES

• Minimum 10 years of related experience in compliance risk management, with minimum 5 years in a leadership role.
• Experience in a regulatory agency examinations and/or compliance is preferred.
• Knowledge of the mortgage lending process and related legal and regulatory requirements.
• In-depth understanding of AML/BSA laws, OFAC regulations, and related financial crime compliance frameworks.
• Comprehensive knowledge of operational and compliance risk assessment methodologies.
• Familiarity with financial services regulations, trends, and best practices in compliance and governance.
• Knowledge of compliance platforms such as Archer, and data analysis tools to support risk management and reporting.
• Capability to develop long-term compliance strategies while addressing immediate operational needs.
• Proficiency in analyzing complex regulations, risk metrics, and compliance issues to inform decision-making.
• Exceptional verbal and written communication skills to effectively engage with regulators, stakeholders, and senior leadership.
• Strong aptitude for resolving complex issues and implementing practical, regulatory-compliant solutions.
• Ability to navigate evolving regulatory landscapes and implement changes quickly and effectively.
• Ensure accuracy and completeness in regulatory reporting, compliance testing, and issue management.
• Maintain integrity and sound judgment in sensitive compliance matters.
• Confidently interact with regulatory agencies during audits, exams, and inquiries.
• Knowledge of TILA-RESPA Information Disclosure (TRID) and related legal, regulatory, and compliance requirements.
• Knowledge of applicable federal, state, and local guidelines and legal and regulatory requirements for lending and servicing operations to monitor compliance.
• Knowledge of customer service best practices, trends, and tools.
• Experience with vendor selection, contract negotiation, and monitoring performance and compliance against expectations.
• Business acumen, leadership, and data-driven decision-making skills.
• Requires proficiency in MS Office Suite.

Additional Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.