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Job Description
- Req#: C9328-25-0445?language=en&page=688&sort=publicationDateDesc
- Well developed interpersonal skills
- Ability to communicate effectively and efficiently
- Well developed computer skills
- GCSE's A-C Maths & English or equivalent qualification / experience
- NVQ 2 in Business Administration or equivalent experience.
- Knowledge of hospital computer systems: CaMis, Theatre Man, PACS, Ice Web Medical Terminology
- Previous experience of working in a clerical environment
- Experience within the NHS
- Ability to work well within a team
- Places the patient at the centre of all they do
- Uses own initiative
- Well developed interpersonal skills
- Ability to communicate effectively and efficiently
- Well developed computer skills
- GCSE's A-C Maths & English or equivalent qualification / experience
- NVQ 2 in Business Administration or equivalent experience.
- Knowledge of hospital computer systems: CaMis, Theatre Man, PACS, Ice Web Medical Terminology
- Previous experience of working in a clerical environment
- Experience within the NHS
- Ability to work well within a team
- Places the patient at the centre of all they do
- Uses own initiative
Job summary
To provide a high-quality efficient administration and clerical service to ward staff, visitors and patients
To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals
To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning
To input data regarding all admissions, transfers and discharges onto Patient Administration System.
Main duties of the job
To assist in the provision of high standard care by providing a high quality efficient administration and clerical service to unit staff, visitors and patients
Provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals facilitating effective communication.
To input data regarding all admissions, transfers and discharges onto Patient Administration System.
To work in a collaborative and co-operative manner and to recognise and respect their particular contribution within the care team.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:o Your Leadership Impacto Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team
Date posted
09 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum (pro rata)
Contract
Permanent
Working pattern
Part-time
Reference number
328-DUG-7066494
Job locations
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Job descriptionJob description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person SpecificationPerson Specification
Knowledge and Skills
Essential
Qualifications and training
Essential
Desirable
Experience
Essential
Desirable
Personal Attributes
Essential
Knowledge and Skills
Essential
Qualifications and training
Essential
Desirable
Experience
Essential
Desirable
Personal Attributes
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.