NHS

Ward Clerk (Sheffield Frailty Unit)


PayCompetitive
LocationSheffield/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9190-24-0507?language=en&page=863&sort=publicationDateDesc

      Job summary

      We are seeking an enthusiastic and dynamic team player with proven admin skills. You need to be flexible and reliable to provide efficient and effective Admin duties supporting the Multi-disciplinary team in Integrated Geriatric & Stroke Medicine. In our Frailty Unit we are seeking a confident individual with excellent communication skills and a professional, tactful and diplomatic approach to work within this busy department.

      This is a demanding but interesting and varied role. The successful candidate must possess the ability to work as part of a team and the initiative to work unsupervised when necessary. An understanding of confidentiality is essential as well as a commitment to delivering excellent customer service. You must be educated to a GCSE standard (or equivalent experience) and have experience working in an admin environment.

      Previous hospital experience including knowledge of Lorenzo would be desirable. Good communication skills and excellent keyboard skills are also essential. Full training for this post will be provided.

      We Operate 24 hours a day, 7 days a week so a flexible approach to a working shift pattern is required. Your shifts will often involve working day/ night shifts, weekends and bank holidays. You will need excellent interpersonal and communication skills. We are looking for someone who can work well under pressure, often using common sense and working off of their own initiative.

      Main duties of the job

      To support the Nursing and Medical teams on Frailty Unit in the provision of a comprehensive administration service.

      Contributing to a rota providing 24 hour x 7 day cover per week.

      Maintain the Patient Administration and provide admin support to the wards, nursing staff and managers.

      About us

      You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives together with the provision of an excellent health and well-being support service.

      Date posted

      09 April 2024

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £22,383 a year pa/pro rata for part time staff

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      190-7548-DIR

      Job locations

      Northern General Hospital

      Herries Road

      Sheffield

      S5 7AU


      Job description

      Job responsibilities

      Please view the attached Job Description and Person Specification documents for full details regarding this post.

      When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

      Job description

      Job responsibilities

      Please view the attached Job Description and Person Specification documents for full details regarding this post.

      When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

      Person Specification

      Qualifications

      Essential

      • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

      Desirable

      • NVQ Level II in Business Administration / Customer Service / IT

      Experience

      Essential

      • Experience of working within an office environment
      • Experience of working in a public facing role.

      Desirable

      • Relevant experience within the NHS

      Skills and Knowledge

      Essential

      • Understanding of data protection issues and the ability to maintain confidentiality
      • Excellent communication skills, with ability to deal with staff at all levels
      • Displays use of initiative with effective organisational skill
      • Ability to prioritise and work to strict/conflicting deadlines
      • On-going commitment to personal development

      Further Training

      Essential

      • Knowledge of / experience of using information and/or customer service systems.
      • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

      Desirable

      • Previous experience Infoflex / 59R Software
      • Previous experience of PAS / Infoflex / SystmOne (area specific software)
      Person Specification

      Qualifications

      Essential

      • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

      Desirable

      • NVQ Level II in Business Administration / Customer Service / IT

      Experience

      Essential

      • Experience of working within an office environment
      • Experience of working in a public facing role.

      Desirable

      • Relevant experience within the NHS

      Skills and Knowledge

      Essential

      • Understanding of data protection issues and the ability to maintain confidentiality
      • Excellent communication skills, with ability to deal with staff at all levels
      • Displays use of initiative with effective organisational skill
      • Ability to prioritise and work to strict/conflicting deadlines
      • On-going commitment to personal development

      Further Training

      Essential

      • Knowledge of / experience of using information and/or customer service systems.
      • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

      Desirable

      • Previous experience Infoflex / 59R Software
      • Previous experience of PAS / Infoflex / SystmOne (area specific software)

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Sheffield Teaching Hospitals NHS Foundation Trust

      Address

      Northern General Hospital

      Herries Road

      Sheffield

      S5 7AU


      Employer's website

      https://www.sth.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      Sheffield Teaching Hospitals NHS Foundation Trust

      Address

      Northern General Hospital

      Herries Road

      Sheffield

      S5 7AU


      Employer's website

      https://www.sth.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.