Managerial Responsibilities

• To cover and support the A-Pool Operations manager in his absence
• To review and monitor any continuous improvement initiatives implemented
• Be able to develop and manage a team of Operations Admin Staff

Stock control support -

• Monitoring stock levels and shipments from central warehouse and external suppliers. Supporting our partner with relevant information to manage the inventory.
• Stock control the forecast to ensure on time deliveries, and warehouse capacity.
• Ensure good communication on all Inbound processes are in place with the 3PL
• Provide effective communication, updates and provide escalations as required on critical or serious issues to your line manager and relevant internal team.
• Ensure stock processes are followed to ensure stock risk is minimised and stored in a compliant manner.

Reporting -

• Reporting and reconciling invoices vs orders/ deliveries.
• Collate and distribute short term forecast to relevant internal depts for weekly planning and resource meeting.
• Ensure daily reports are received in timely manner, checking data, highlighting any potential risk.
• Compiling daily data into weekly & monthly reporting for KPI check.
• Retrieval of in house data system (BIS) reporting weekly. To consolidate and allow management to monitor performance levels.

B2B Fulfilment -

• Supporting the Operations Manager as point of contact for warehouse working with the wholesale team to ensure co-ordination of all shipments and be able to resolve first line queries and escalations
• Work with the transport team to ensure all POD queries and log maintenance are dealt with in a timely fashion.
• Monitoring the inbound schedule for external suppliers to validate and close PO's at end of season.

• Proficient in Microsoft Office Suite: Excel, Word, and PowerPoint
• Good Operational management experience

Desirable:

• Prior experience within a retail based supply and logistics department.
• ERP systems (SAP) knowledge advantage but not essential.
• Understanding of web based tracking and reporting tools.

Personal Attributes:

• Understand and represent the brand attributes & values
• Excellent communication skills. With the ability to communicate across functions
• Enthusiastic, self-confident and self-motivated
• Demonstrates an ability to lead, motivate & train
• Pays close attention to detail, accuracy, is analytical and logical thinking
• Willing to adapt and take on new challenges and is driven to continually improve
• Always presents a professional image
• Prepared to go the extra mile to achieve targets
• Shows ambition to drive through initiatives and change to achieve company targets
• Able to handle multiple demands and completing priorities successfully
• Seeks opportunities to be proactive and pre-empt operational needs
• Demonstrates respect and politeness and regularly exceeds expectations
• Shows innovation and initiative
• Influencing and communication skills
• Willingness to travel and work offsite at 3PL as and when needed.