Overview

Group 1 Automotive (“Group 1”), a Fortune 300 company, owns and operates 200+ automotive dealerships and collision centers in the United States and United Kingdom. The Business Support Center serves as the foundation of Group 1 Automotive’s industry leading accounting organization. We are looking to add a qualified Warranty Audit Policy Administrator. This position is responsible for conducting internal OEM warranty audit reviews, participating in external OEM audits, and communicating the results and findings to Team Leads, Dealer Aftersales Management, and Senior Management. This role will be seen as a positive and helpful resource for the BSC Warranty Team and GP1 Automotive. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our Company Core Values of Integrity, Transparency, Professionalism, Teamwork, and Respect - now might be the time for you to accelerate your career as part of the best company in automotive industry. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

Group 1 Automotive, Inc., is seeking a Warranty Audit Policy Administrator to:

• Conducting, managing, and overseeing external and internal warranty audits.
• Review audit findings and maintain Audit Tracker
• Develop and enhance auditing techniques, based on thorough research of OEM warranty policies and procedures and studies of OEM audits, to identify and address dealer warranty activity out of compliance.
• Recommending and implementing changes to address procedures and practices that are not compliant with OEM policies.
• Analyzing potential risks within the company and its practices to avoid possible compliance issues.
• Summarizing reports on the results of external and internal warranty audits and presenting these reports to the relevant Team Leads, Aftersales Management, and Senior Management.
• Continuing educational and professional training to improve your job knowledge.
• ADHOC Management Discretion
• Minimum travel expectation of 15%, i.e. includes local and outside the greater Houston area.

Qualifications

• A minimum of 2 years in warranty or insurance claim administration management, or OEM automotive service management
• An in-depth understanding of OEM automotive warranty policies and procedures
• Proficient computer skills, MS Word, Excel, Power-point, Infographics
• Experience with CDK and OEM software/websites a plus
• Project Management
• Prior experience with Internal Audit

Skills

Excellent soft skills, communication, and professional demeanor

• Strong project management skills which includes handling multiple projects simultaneously.
• OEM systems and CDK knowledge
• Communicate clearly and persuasively in positive or negative situations with leadership and management
• Listens and gets clarification.
• Responds well to questions.
• Writes clearly and informatively.
• Edits work for errors.
• Motivate and positively influence co-workers.

Commitment to uptime and optimal performance

• Adhere to assigned work schedules by maintaining required attendance/punctuality.
• Meet/exceed individual performance requirements.

Competencies

• CHALLENGE Solving Complex Problems
• COLLABORATION Building and Supporting Teams
• CUSTOMER Serving our dealers
• GLOBALITY Showing Community and Social Responsibility
• PEOPLE Interacting with People at Different Levels

Education Required

• High school diploma required
• Associate Degree or equivalent industry preferred
• Professional Certifications in related field preferred
• Bachelor’s Degree in Business Management or related field preferred

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

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