Employer Industry: Automotive Services

Why consider this job opportunity:
- Opportunity for career advancement within the organization
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage
- Paid time off and wellness programs that reward healthy habits
- Flexible work schedule with no weekends or late shifts
- Remote work opportunity for Wisconsin residents with a distraction-free environment
- Supportive and collaborative work culture focused on delivering extraordinary experiences

What to Expect (Job Responsibilities):
- Provide counsel to service managers regarding warranty claims
- Analyze expense and frequency trends to identify areas for improvement
- Deliver timely and accurate solutions through various communication channels, including phone calls, chats, and emails
- Maintain a positive and upbeat attitude while assisting automotive dealerships
- Ensure adherence to schedules, as some queues are time-sensitive

What is Required (Qualifications):
- High school diploma or equivalent
- Experience in warranty administration and/or insurance claims
- Automotive dealership experience, preferably in the service department and/or warranty administration
- Ability to work shifts within the center’s hours of operation: Monday through Friday, 7 a.m. to 5 p.m. Central time / 8 a.m. to 6 p.m. Eastern time
- Strong computer navigation and typing skills (minimum of 35 words per minute)

How to Stand Out (Preferred Qualifications):
- Self-motivated, enthusiastic, and energetic team player
- Excellent analytical and communication skills

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