Website Designer I, Virtual US

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.

The Role
The Website Designers' primary role will be to assist in supporting modern, responsive, and functional automotive websites and digital graphics. Working with other senior experienced technical and sales professionals, this role contributes by delivering visual comps, prototypes, uploading/testing on our proprietary platform.

This candidate should be extremely detail-oriented, comfortable working in a fast-paced environment, and able to communicate clearly and effectively. The right candidate is a resourceful multi-tasker who loves designing digital graphics that are functionally and visually appealing. This is a full-time, virtual position that works alongside a team of designers, developers, and project managers.

What You will Do

At Solera, we believe in providing clarity and focusing on the primary responsibilities of the role. The priorities associated with this role are:

Major Areas of Responsibility:

Produces digital website graphics for franchise and independent dealerships

Produces website graphics for New Accounts build team

Maintains compliance standards according to franchise branding specifications

Prepares files and assets for website support and digital marketing requests

Collaborates with internal and external clients and vendors

Monitors and manages Salesforce.com case activities

Completes miscellaneous activities as needed

Primary Objectives:

Produces high-quality creative designs for responsive websites and digital marketing

Provides exceptional customer service for external and internal clients

Supports Operation’s Production team’s goals of efficiency, quality, and on-time delivery

Specific Responsibilities of the Job:

Produces original Website Graphics for Franchise and Independent Dealers

Produces digital graphics for website templates for Sales and Build team use

Reviews and utilizes branding guidelines for franchise-based websites

Designs graphics for independent dealer websites

Maintain and update existing themes with current model year images

Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and requested changes

Produces graphic design Website Support for all live websites

Uploads, and/or manages assets including vehicle images, logos, advertising, video editing, etc. per franchise branding guidelines

Adheres to U.S. Copyright Laws and compliance standards when creating digital images

Applies designated naming conventions, file formatting, corporate branding, and co-op guidelines to components, where applicable

Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and requested changes

Prepares files and assets for Implementation for Websites and SEM

Creates new or refines existing dealership logos for website use

Supports website build process for graphics by meeting quality and load time requirements

Stores completed component and project files as required by departmental SOP (Standard Operating Procedures)

Performs pre-implementation activities prior to delivery of files for new and existing websites

Collaborates with internal and external clients and vendors

Provides direction and/or information to dealers submitting client-supplied artwork for production

Communicates design layouts with all clients or vendors involved to insure application compatibility

Works with internal and external resources to resolve production spec and formatting issues

Monitors and manages Salesforce.com case activities

Manages case workload using Salesforce.com Case Grid

Takes timely action to investigate and resolve case-related issues

Resolves cases within published service level agreement (SLA)

Provides regular updates on case status using Chatter

Elevates ongoing issues to manager

Completes miscellaneous activities

Creates and maintains standard operating procedure (SOP) documentation for specific jobs, programs or accounts supported

Supports testing of new systems, platform updates, products, or programs

Leads and/or participates in team cross-training

What You will Bring

Required Knowledge, Skills, and Abilities:

• Degree or equivalent experience: AA or AAS in Graphic Design, Graphic Arts or Web Development; BA/BS/BFA preferred

In lieu of degree, a minimum of two (2) years of experience in the digital marketing industry, ad agency, email, or website graphics environment, with a strong focus on digital graphic design

Excellent understanding of design principles and branding standards applied to digital graphics

• Experienced with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat Pro)

• Strong organizational skills for specific file types and asset management

• Experience in HTML/CSS and responsive website designs a bonus

General knowledge of SEO (Seach Engine Optimization) and SEM campaign design

Experience in mobile phone/tablet application design

Broad experience with network file organization and group workflow processes

• Demonstrated ability to work effectively in a fast-paced, high-volume organization

Ability to quickly learn innovative technologies and website platforms

Knowledge of the automotive industry is helpful

Other Required:

Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard

Ability to remain alert and focused during the workday

All other related and/or additional responsibilities that may be required or assigned

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.