Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $96,400 annually
- Comprehensive benefits package including incentive and recognition programs
- Opportunity for career advancement and growth within the organization
- Flexibility to work remotely for candidates located in Las Vegas, Nevada
- Supportive and collaborative work environment
- Paid on-the-job training provided

What to Expect (Job Responsibilities):
- Coordinate and supervise daily, weekly, and monthly activities of team members
- Set priorities for the team to ensure task completion and performance goals are met
- Identify and resolve operational problems using defined processes and expertise
- Provide coaching, feedback, and conduct annual performance reviews
- Collaborate with other supervisors and departments to coordinate work activities

What is Required (Qualifications):
- High School Diploma / GED (or higher) OR equivalent years of work experience
- Must be 18 years and above
- 3+ years of supervisory or leadership experience managing 10 or more employees
- 3+ years of experience in analyzing and solving customer problems in an office or customer service environment
- Proficiency with Windows PC applications and ability to learn new computer systems

How to Stand Out (Preferred Qualifications):
- 2+ years of customer service experience
- 1+ years of supervisory experience in a call center environment

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