Job description

Job responsibilities

Strategy Development & Planning - Approx 40% time

Partner with care group leads and senior managers to develop wellbeing plans (with support from Head of OH & Wellbeing where necessary), working with cross-functional dept/team leads and workforce teams (e.g. OD, Education, Learning & Development (ELD) and HR) to shape the development and maintenance of cross-functional wellbeing plans for each area, contributing psychological health expertise to assess need, recommend, deliver and review support provided

Analyse wellbeing related data (e.g. staff survey, sickness absence) to identify the priority teams and cohorts (e.g. nursing) to support with the optimum psychological health interventions and develop the Staff Wellbeing Strategy for the next 2-3 years. Lead the development and prioritisation of plans and metrics to track progress and impact.

Explore revenue generating opportunities for the Wellbeing team services to develop the profile of the team as a centre of excellence nationally and support the longer-term sustainability of the team

Lead and manage the Band 7s to implement the strategies and plans with their teams

Develop and maintain metrics and measures of success/impact for all Wellbeing interventions including management and analysis of the Wellbeing dashboard to track performance and inform strategy development

Develop and maintain professional networks to explore opportunities for collaboration and sharing of learnings etc., with e.g. ICS health & wellbeing colleagues

Team Leadership - Approx 20% time

Lead and manage the whole of the Wellbeing team (currently 7 people), including objective setting, annual appraisals and continual professional development requirements, including mentoring and coaching.

Maintain and monitor procedures for confidentiality, data protection and storage of sensitive data in line with legal and professional body requirements

Check that team members understand and maintain confidentiality across all communications e.g. files/notes/ emails/ telephone / reception / diaries / electronic records etc

Define, lead and manage wellbeing team meetings and initiatives to ensure the team remain focused on strategic priorities and balance these with day to day priorities

Deputise for Head of Wellbeing in their absence or in team meetings etc

Clinical Activities - Approx 30% time

Carry out individual client assessment, triage and signposting in line with specified protocols, assessing individual risk in the event of a mental health crisis and arranging appropriate intervention for any specialised support.

Hold responsibility for own case load and work to undertake relevant aspects of clinical duties as an autonomous practitioner

Maintain a system of careful and accurate record keeping and data collection, using anonymous data to prepare reports that demonstrate service usage and trends and all data are stored in line with GDPR/HSE/OH guidance on confidentiality of notes and safe storage, in line with statutory requirements

Generate and disseminate effective management reports and other forms of verbal, written and visual communication in accordance with the Professional Body code of conduct, ethics and confidentiality. Ensure Trust, NHS, HSE, DH and OH guidance is considered and referred to as appropriate.

Provide managers with advice which is appropriate to the needs of the individual and organisation in line with Trust policies, including client confidentiality

Write letters to GP/hospital Consultant in line with Access to Medical Reports Act (1998) & Data Protection Act. Check that the response is received and interpreted appropriately in order to guide a manager/employee on a suitable course of action.

Participate in case discussions, with Occupational Health, HR Business Partners and ELD where required, in relation to an employee or team to agree the best support plan

Review, develop and lead on the delivery of presentations and workshops related to psychological health related subjects to colleagues at all levels

Support the Trust Schwartz Rounds creating a psychologically safe environment for staff to share, learn and develop

Support the ongoing development of policies and procedures e.g. o Contribute to the development and/or implementation of local policies and procedures or new NHS/DH/HSE/OH guidance

Work with the OH team to ensure a streamlined referral and triage process

Maintain a clinical audit cycle that includes key performance indicators such as clinical outcome measures and complaints

Develop and review procedures for managing clients at risk of harm to themselves or others, including safeguarding and domestic violence.

Develop and review a long-term quality control programme including systems for clinical audit, quality and complaints in relation to specialist area of practice

Arrange appropriate clinical supervision for self and provide supervision for others in the team to ensure their wellbeing and comply with professional accreditation requirements

Continually assess, plan, deliver and evaluate evidence-based interventions such as CBT to appropriate client groups

Professional activities -10% time

Interpret and communicate key facts relating to mental health statutory and advisory guidance governing the ethical and legal aspects that ensure the health, safety and wellbeing of employers and employees

Participate in ongoing evaluation, study and research to ensure interventions are always up to date with current/future mental health practice, counselling therapies and occupational health and wellbeing trends

Maintain own continuing professional development by attending training, study days and courses as agreed by senior manager.

Represent the Trust as a specialist practitioner in workplace mental health both internally and externally, e.g. Inductions, conferences & committees.

Job responsibilities

Strategy Development & Planning - Approx 40% time

Partner with care group leads and senior managers to develop wellbeing plans (with support from Head of OH & Wellbeing where necessary), working with cross-functional dept/team leads and workforce teams (e.g. OD, Education, Learning & Development (ELD) and HR) to shape the development and maintenance of cross-functional wellbeing plans for each area, contributing psychological health expertise to assess need, recommend, deliver and review support provided

Analyse wellbeing related data (e.g. staff survey, sickness absence) to identify the priority teams and cohorts (e.g. nursing) to support with the optimum psychological health interventions and develop the Staff Wellbeing Strategy for the next 2-3 years. Lead the development and prioritisation of plans and metrics to track progress and impact.

Explore revenue generating opportunities for the Wellbeing team services to develop the profile of the team as a centre of excellence nationally and support the longer-term sustainability of the team

Lead and manage the Band 7s to implement the strategies and plans with their teams

Develop and maintain metrics and measures of success/impact for all Wellbeing interventions including management and analysis of the Wellbeing dashboard to track performance and inform strategy development

Develop and maintain professional networks to explore opportunities for collaboration and sharing of learnings etc., with e.g. ICS health & wellbeing colleagues

Team Leadership - Approx 20% time

Lead and manage the whole of the Wellbeing team (currently 7 people), including objective setting, annual appraisals and continual professional development requirements, including mentoring and coaching.

Maintain and monitor procedures for confidentiality, data protection and storage of sensitive data in line with legal and professional body requirements

Check that team members understand and maintain confidentiality across all communications e.g. files/notes/ emails/ telephone / reception / diaries / electronic records etc

Define, lead and manage wellbeing team meetings and initiatives to ensure the team remain focused on strategic priorities and balance these with day to day priorities

Deputise for Head of Wellbeing in their absence or in team meetings etc

Clinical Activities - Approx 30% time

Carry out individual client assessment, triage and signposting in line with specified protocols, assessing individual risk in the event of a mental health crisis and arranging appropriate intervention for any specialised support.

Hold responsibility for own case load and work to undertake relevant aspects of clinical duties as an autonomous practitioner

Maintain a system of careful and accurate record keeping and data collection, using anonymous data to prepare reports that demonstrate service usage and trends and all data are stored in line with GDPR/HSE/OH guidance on confidentiality of notes and safe storage, in line with statutory requirements

Generate and disseminate effective management reports and other forms of verbal, written and visual communication in accordance with the Professional Body code of conduct, ethics and confidentiality. Ensure Trust, NHS, HSE, DH and OH guidance is considered and referred to as appropriate.

Provide managers with advice which is appropriate to the needs of the individual and organisation in line with Trust policies, including client confidentiality

Write letters to GP/hospital Consultant in line with Access to Medical Reports Act (1998) & Data Protection Act. Check that the response is received and interpreted appropriately in order to guide a manager/employee on a suitable course of action.

Participate in case discussions, with Occupational Health, HR Business Partners and ELD where required, in relation to an employee or team to agree the best support plan

Review, develop and lead on the delivery of presentations and workshops related to psychological health related subjects to colleagues at all levels

Support the Trust Schwartz Rounds creating a psychologically safe environment for staff to share, learn and develop

Support the ongoing development of policies and procedures e.g. o Contribute to the development and/or implementation of local policies and procedures or new NHS/DH/HSE/OH guidance

Work with the OH team to ensure a streamlined referral and triage process

Maintain a clinical audit cycle that includes key performance indicators such as clinical outcome measures and complaints

Develop and review procedures for managing clients at risk of harm to themselves or others, including safeguarding and domestic violence.

Develop and review a long-term quality control programme including systems for clinical audit, quality and complaints in relation to specialist area of practice

Arrange appropriate clinical supervision for self and provide supervision for others in the team to ensure their wellbeing and comply with professional accreditation requirements

Continually assess, plan, deliver and evaluate evidence-based interventions such as CBT to appropriate client groups

Professional activities -10% time

Interpret and communicate key facts relating to mental health statutory and advisory guidance governing the ethical and legal aspects that ensure the health, safety and wellbeing of employers and employees

Participate in ongoing evaluation, study and research to ensure interventions are always up to date with current/future mental health practice, counselling therapies and occupational health and wellbeing trends

Maintain own continuing professional development by attending training, study days and courses as agreed by senior manager.

Represent the Trust as a specialist practitioner in workplace mental health both internally and externally, e.g. Inductions, conferences & committees.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• Professionally accredited Mental Health Practitioner e.g. psychotherapist
• Further training in brief solution focussed psychological modality e.g. CBT
• Clinical professional registration with relevant national registration body
• Evidence of continuous personal and professional development
• Qualified and experienced Supervisor

Desirable

• Training /experience in conflict resolution e.g. mediation

Knowledge, Training and Experience

Essential

• Knowledge of a range of counselling and specialist therapeutic techniques acquired through professional diploma, advanced diploma/ accreditation/ registration or further substantial training and accredited clinical supervision plus experience
• Line management experience; to master's or equivalent level to successfully lead and motivate the wellbeing team
• Relevant experience within a complex public sector/ NHS organisation
• Knowledge, understanding and ability to apply the principles of confidentiality and the relevant data protection legislation
• Ability to develop reputation and networks at senior level across the Trust with pace, honesty and authenticity

Desirable

• Experience/ Training in Occupational Health setting

Skills

Essential

• Strategic thinking skills to develop a vision and strategy for a team/function
• A proactive approach to promoting and developing the delivery of the service within the Trust and to external organisations.
• Ability to line manage a team of wellbeing professionals in a second line leader position

Planning & Organising skills

Essential

• Co-ordination and long-term planning of wellbeing therapies (not just counselling) provision including formulation and adjustment of plans and strategies including liaising with outside agencies for e.g. establishment of new areas of activity within the wellbeing service
• Excellent organisational skills with the ability to work on own initiative, managing own diary, workload and prioritise work to tight deadlines
• Project manage the work of others, setting and managing KPIs to achieve successful outcomes within timeframes set
• Good IT Skills using MS Office

Responsibility for client care

Essential

• Accountable for direct delivery of the wellbeing service and all its therapeutic/clinical services delivered by members of the team
• Ability to providing therapy to front line staff, dealing with challenging work and/or family situations e.g. child abuse; with multiple presenting problems/co-morbidity include the depressed, bereaved and anxious

Responsibility for policy/ service development

Essential

• Responsible for policy development for the Trust with respect to psychological wellbeing and the development, implementation and governance of standard operating procedures for the wellbeing service

Analytical & Judgement skills

Essential

• Resilient and adaptive to fast pace and fast changing environment, prioritising and re-prioritising own work
• Ability to analyse and interpret complex facts or situations requiring analysis, interpretation and comparison of a range of options, including client assessment and service-related decisions, to shape a 2-3 year strategy and direction and make decisions based on information presented

Desirable

• Undertake surveys as necessary to provide additional insights to existing data

Communication & Relationship Skills

Essential

• Ability to engage with employees at all levels to professionally assess and advise on mental health and psychological wellbeing issues including the ability to elicit highly sensitive information regarding the state of mind of a client, to provide reassurance and empathy and to gain agreement from the client to follow a therapeutic regime
• Engage in occasional mediation or conflict resolution
• Excellent written and verbal communication to clearly communicate service-related information to senior managers to influence and negotiate at all levels of an organisation to overcome barriers and drive outcomes
• Able to develop written/verbal presentations and materials to support learning
• Communicate sensitive information where clients may be highly emotional (not hostile)
• Manage personal resilience when dealing with distressing and emotive situations and disclosures

Financial & Physical Resources

Essential

• Manage delegated budget for the wellbeing team

Special Circumstances

Essential

• Able to travel across all Trust sites and venues

Trust Values

Essential

• Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
• Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow.
• Treats all with compassion and kindness. Ensures everyone feels valued.
• Consults others and listens to their views/opinions. Enables others to take the initiative

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• Professionally accredited Mental Health Practitioner e.g. psychotherapist
• Further training in brief solution focussed psychological modality e.g. CBT
• Clinical professional registration with relevant national registration body
• Evidence of continuous personal and professional development
• Qualified and experienced Supervisor

Desirable

• Training /experience in conflict resolution e.g. mediation

Knowledge, Training and Experience

Essential

• Knowledge of a range of counselling and specialist therapeutic techniques acquired through professional diploma, advanced diploma/ accreditation/ registration or further substantial training and accredited clinical supervision plus experience
• Line management experience; to master's or equivalent level to successfully lead and motivate the wellbeing team
• Relevant experience within a complex public sector/ NHS organisation
• Knowledge, understanding and ability to apply the principles of confidentiality and the relevant data protection legislation
• Ability to develop reputation and networks at senior level across the Trust with pace, honesty and authenticity

Desirable

• Experience/ Training in Occupational Health setting

Skills

Essential

• Strategic thinking skills to develop a vision and strategy for a team/function
• A proactive approach to promoting and developing the delivery of the service within the Trust and to external organisations.
• Ability to line manage a team of wellbeing professionals in a second line leader position

Planning & Organising skills

Essential

• Co-ordination and long-term planning of wellbeing therapies (not just counselling) provision including formulation and adjustment of plans and strategies including liaising with outside agencies for e.g. establishment of new areas of activity within the wellbeing service
• Excellent organisational skills with the ability to work on own initiative, managing own diary, workload and prioritise work to tight deadlines
• Project manage the work of others, setting and managing KPIs to achieve successful outcomes within timeframes set
• Good IT Skills using MS Office

Responsibility for client care

Essential

• Accountable for direct delivery of the wellbeing service and all its therapeutic/clinical services delivered by members of the team
• Ability to providing therapy to front line staff, dealing with challenging work and/or family situations e.g. child abuse; with multiple presenting problems/co-morbidity include the depressed, bereaved and anxious

Responsibility for policy/ service development

Essential

• Responsible for policy development for the Trust with respect to psychological wellbeing and the development, implementation and governance of standard operating procedures for the wellbeing service

Analytical & Judgement skills

Essential

• Resilient and adaptive to fast pace and fast changing environment, prioritising and re-prioritising own work
• Ability to analyse and interpret complex facts or situations requiring analysis, interpretation and comparison of a range of options, including client assessment and service-related decisions, to shape a 2-3 year strategy and direction and make decisions based on information presented

Desirable

• Undertake surveys as necessary to provide additional insights to existing data

Communication & Relationship Skills

Essential

• Ability to engage with employees at all levels to professionally assess and advise on mental health and psychological wellbeing issues including the ability to elicit highly sensitive information regarding the state of mind of a client, to provide reassurance and empathy and to gain agreement from the client to follow a therapeutic regime
• Engage in occasional mediation or conflict resolution
• Excellent written and verbal communication to clearly communicate service-related information to senior managers to influence and negotiate at all levels of an organisation to overcome barriers and drive outcomes
• Able to develop written/verbal presentations and materials to support learning
• Communicate sensitive information where clients may be highly emotional (not hostile)
• Manage personal resilience when dealing with distressing and emotive situations and disclosures

Financial & Physical Resources

Essential

• Manage delegated budget for the wellbeing team

Special Circumstances

Essential

• Able to travel across all Trust sites and venues

Trust Values

Essential

• Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
• Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow.
• Treats all with compassion and kindness. Ensures everyone feels valued.
• Consults others and listens to their views/opinions. Enables others to take the initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)