Employer Industry: Customer Service Outsourcing

Why consider this job opportunity:
- Salary of $16/hr
- Comprehensive benefits including health, dental, and vision coverage
- Paid time off (PTO) and paid holidays
- Opportunities for career advancement with over 70% of leaders promoted from within
- Flexible work environment allowing you to work from home
- Employee discounts on groceries, travel, insurance, and more

What to Expect (Job Responsibilities):
- Assist customers with issues and concerns related to the product and/or service
- Document call-related information for auditing and reporting
- Maintain and update customer information as needed
- Upsell current customers on new or enhanced services
- Provide exceptional customer support and resolve issues effectively

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role
- Strong listening and comprehension skills
- Professional and courteous demeanor
- Customer-oriented mindset

#CustomerService #WorkFromHome #CareerGrowth #EmployeeBenefits #JobOpportunity

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