Employer Industry: Customer Service and Experience Solutions

Why consider this job opportunity:
- Salary of $16/hr
- Opportunity for career advancement, with over 70% of leaders promoted from within
- Full range of benefits including health, dental, and vision coverage
- Paid training and tuition reimbursement available
- Employee discounts on groceries, travel, insurance, and more
- Flexible work environment as this is a work-at-home position

What to Expect (Job Responsibilities):
- Assist customers with issues and concerns related to products and services
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
- Utilize phone and computer systems for ongoing customer support

What is Required (Qualifications):
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Exceptional listening and comprehension skills
- Professional and courteous demeanor
- Customer-oriented mindset

#CustomerService #WorkFromHome #CareerGrowth #EmployeeBenefits #RemoteWork

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