OutPLEX

Work at Home - Customer Service Representative


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 159

      Description

      Description:

      OutPLEX is currently staffing for work at home professionals to join our dynamic team! Work at home agents play a vital role, liaising between various customers and the medical business entity we represent. As a WAH Agent, you would be assisting customers answering general questions and resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved issues via chat or phone.

      Skills and Specifications:

      Excellent verbal and written communication skills with a neutral accent.

      Ability to type from 38WPM - 50WPM with 0 errors.

      Ability to multi-task.

      Ability to resource product information via tools that are provided to you.

      Ability to independently research information via the internet.

      Sales and customer service experience a plus!

      Outstanding spelling, grammar, and communication skills a MUST!

      Minimum PC requirements:

      RAM: 16GB

      Processor: 2GHZ

      Operating sys: Windows 10 or 11 (no MAC)

      Internet download speed: 25mbps

      internet upload speed: 10mbps

  • About the company

      OutPLEX, a leading CXaaS outsourcing provider, specializes in digital messaging and voice customer care solutions for global brands. Learn more.