OutPLEX
Work at Home - Customer Service Representative
This job is now closed
Job Description
- Req#: 159
Description
Description:
OutPLEX is currently staffing for work at home professionals to join our dynamic team! Work at home agents play a vital role, liaising between various customers and the medical business entity we represent. As a WAH Agent, you would be assisting customers answering general questions and resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved issues via chat or phone.
Skills and Specifications:
Excellent verbal and written communication skills with a neutral accent.
Ability to type from 38WPM - 50WPM with 0 errors.
Ability to multi-task.
Ability to resource product information via tools that are provided to you.
Ability to independently research information via the internet.
Sales and customer service experience a plus!
Outstanding spelling, grammar, and communication skills a MUST!
Minimum PC requirements:
RAM: 16GB
Processor: 2GHZ
Operating sys: Windows 10 or 11 (no MAC)
Internet download speed: 25mbps
internet upload speed: 10mbps
About the company
OutPLEX, a leading CXaaS outsourcing provider, specializes in digital messaging and voice customer care solutions for global brands. Learn more.