Employer Industry: Customer Service and Business Process Outsourcing

Why consider this job opportunity:
- Competitive base pay with additional variable bonuses and cash incentives
- Comprehensive health benefits available after 90 days of employment
- Paid Time Off and holidays to ensure a healthy work-life balance
- Opportunities for career growth and advancement within the organization
- Fun and engaging work environment with a casual dress code
- Employer provides necessary equipment for remote work

What to Expect (Job Responsibilities):
- Handle inbound customer inquiries and troubleshoot basic technical issues
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology for account management tasks
- Recognize sales opportunities and apply sales skills to upgrade services
- Escalate customer dissatisfaction appropriately to the managerial team

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- Highly motivated, energetic, and dedicated individuals are encouraged to apply
- Strong team orientation and customer focus
- Ability to thrive in a fast-paced environment

#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #BusinessProcessOutsourcing

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