Employer Industry: Business Process Outsourcing

Why consider this job opportunity:
- Competitive compensation with opportunities for bonuses and rewards
- Paid Time Off and paid holidays for work-life balance
- Comprehensive health benefits available after 90 days for full-time employees
- Significant opportunities for career advancement within the organization
- Engaging and collaborative work environment with a casual dress code
- Paid training to help you develop new skills while earning a paycheck

What to Expect (Job Responsibilities):
- Interact with customers to resolve support issues and sell products and services
- Handle inbound and outbound calls in a courteous and professional manner
- Utilize training and knowledge to accurately answer customer inquiries
- Document and process customer orders in appropriate systems
- Comply with all policies, procedures, and confidentiality requirements

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service or related fields
- Familiarity with state or federal work environments

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveBenefits #TeamEnvironment

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