MCI

Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: 46145
      Employer Industry: Business Process Outsourcing (BPO)

      Why consider this job opportunity:
      - Hourly pay with bonuses available
      - Comprehensive benefits including medical, dental, vision, and life insurance
      - Paid Time Off and paid training offered
      - Flexible work-from-home option with a casual dress code
      - Opportunities for career growth and advancement within the organization
      - Engaging work environment with daily contests and prizes

      What to Expect (Job Responsibilities):
      - Handle inbound and outbound customer contacts in a courteous and professional manner
      - Accurately answer customer inquiries and sell appropriate products and services
      - Resolve customer issues by listening to their needs and coordinating with other departments as necessary
      - Document and process customer orders in the designated systems
      - Attend meetings and training to stay updated on program knowledge and processes

      What is Required (Qualifications):
      - Must be 18 years of age or older
      - High school diploma or equivalent
      - Excellent organizational, written, and oral communication skills
      - Ability to type swiftly and accurately (20+ words per minute)
      - Basic knowledge of Microsoft Office Suite and Windows operating system

      How to Stand Out (Preferred Qualifications):
      - One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment

      #BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      MCI is a leading technology enabled customer management business process as a service company focused on delivering enhanced omnichannel experiences.