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Alorica

Work at Home Tec Support


PayCompetitive
LocationPlantation/Florida
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 215678
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Salary up to $XX/hr
      - Opportunity for career advancement and growth within the organization
      - Work remotely from a private residence
      - Health, dental, and vision coverage/HSA
      - Paid training and leadership programs
      - Employee discounts program and additional voluntary benefits

      What to Expect (Job Responsibilities):
      - Assist customers with product and service-related issues
      - Document call-related information for reporting purposes
      - Maintain and update customer information
      - Upsell current customers on new services
      - Strong computer navigational skills and familiarity with Microsoft Office applications

      What is Required (Qualifications):
      - High school diploma or GED
      - Customer service experience is a plus
      - Excellent oral and written communication skills
      - Exceptional listening/comprehension skills
      - Professional and courteous demeanor

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in customer service
      - Strong computer navigational skills

      #CustomerService #CareerOpportunity #RemoteWork #Benefits #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Who is Alorica? It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too.