Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $49,774
- Comprehensive benefits package including medical, dental, vision, life insurance, and mental wellness support from Day 1
- Flexible schedule options and paid time off
- Opportunities for professional growth and development through training and tuition reimbursement
- A supportive work-from-home environment with required technology specifications

What to Expect (Job Responsibilities):
- Provide exceptional customer service by listening to and understanding customer needs
- Advocate for customers and resolve issues in alignment with compliance and regulatory requirements
- Investigate customer concerns and implement process improvements
- Support and guide other customer service advocates in resolving customer issues
- Maintain a solid attendance record and demonstrate good judgment in decision-making

What is Required (Qualifications):
- High school diploma, GED, or equivalent certification
- At least 2 years of customer service experience
- Fluent in both Spanish and English
- Ability to work in a secure home office environment with the required internet specifications
- Strong attention to detail and effective communication skills

How to Stand Out (Preferred Qualifications):
- At least 1 year of experience in the financial or credit card industry
- At least 1 year of experience in a call center environment

#FinancialServices #CustomerService #WorkFromHome #CareerGrowth #BilingualJobs

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.