Employer Industry: Pharmacy Benefit Management

Why consider this job opportunity:
- Salary up to $15.58 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Comprehensive training programs, including mandatory HIPAA courses

What to Expect (Job Responsibilities):
- Provide Help Desk phone coverage for incoming and outbound calls, ensuring calls are directed to the appropriate staff members
- Resolve customer service issues and pharmacy network problems to ensure complete client satisfaction
- Assist with the startup of new clients, including group enrollments, changes, and deletions
- Perform office duties as needed, including copying, collating, mailings, and filing
- Complete all mandatory and regulatory training programs

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED, or equivalent experience
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- Preferred PC skills, including Microsoft Office
- Experience in a healthcare-related service is beneficial

#PharmacyBenefitManagement #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."