As a Worker's Compensation Administrative Assistant, you will be responsible for supporting workers' compensation records management by providing critical document management and control of all employee claims.

• You will input claims information into electronic claims management system and archive records pertaining to closed claims.
• You will schedule injured worker medical and/or Independent Medical Examination (IME) appointments, compile and submit associated medical records, and ensure appointment letters and reminders are sent.
• You will respond to inquiries from injured employees, medical providers, and other claim stakeholders.
• You will process incoming mail, to include indexing correct claim number, apply date stamp, and route to correct claim adjuster.
• You will ensure that outgoing benefit and/or medical payments and other correspondence including explanation of reviews and bill rejection letters are sent timely and in accordance with Port and State of Washington requirements.
• You will assist and provide backup to Workers’ Compensation Administrator for billing processing and troubleshooting issues as they arise, including researching billing inquiries from providers.

• Experienced – You have one (1) year of administrative experience, to include records management.
• Desired – We hope you have at least one (1) year of experience in workers compensation, medical billing and/or bookkeeping/accounts payable.
• Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
• Adaptable & Analytical – You are skilled in prioritizing workload and adapting to changes in workload demand. You can perform basic mathematical calculations.
• Efficient Communicator – You possess efficient customer service skills in person and via telephone exercising discretion, patience, etiquette, and professionalism. You are able to interact with government agencies, injured employees, vendors, and other Port personnel to exchange information. You are able to handle and maintain sensitive information with discretion.
• Expertise – You have knowledge of basic medical terminology and of insurance and/or workers' compensation principles. You also have knowledge of general office practices and procedures, and equipment.
• Technically Skilled – You have general knowledge of Microsoft Office Suite applications, including the ability to work with the general office equipment, including scanning, faxing, emailing and using appropriate document management software.