NHS
Workflow Administrator
This job is now closed
Job Description
- Req#: B0082-25-0042?language=en&page=859&sort=publicationDateDesc
- NHS Pension
- Learning and Development opportunities
- Progression opportunities
- Competitive annual leave entitlement
- Incremental pay progression
- Flexible working
- Approved blue light card provider
- Salary Sacrifice Schemes
- Car Lease Scheme
- Employee Assistance Programme
- Excellent time management skills and ability to multi task and prioritise work.
- Excellent written and verbal communication skills.
- Previous experience of prioritising complex workload.
- Working experience as a medical assistant or medical secretary.
- Knowledge of medical office management systems and procedures.
- Previous experience of processing complex requests.
- Level 2 Maths & English
- MS Office Proficiency
- Strong organisational and planning skills
- Excellent time management skills and ability to multi task and prioritise work.
- Excellent written and verbal communication skills.
- Previous experience of prioritising complex workload.
- Working experience as a medical assistant or medical secretary.
- Knowledge of medical office management systems and procedures.
- Previous experience of processing complex requests.
- Level 2 Maths & English
- MS Office Proficiency
- Strong organisational and planning skills
Job summary
We are recruiting for a Workflow Administrator to join the team at The Marsh Practices on a full time basis.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
The practice is a paper-light environment, and the main responsibilities of the post holder will be to process the incoming patient clinical correspondence both by paper and electronic transfer; working in accordance with the practices protocols.
To process new patient registration and filing GP to GP transfers
About us
Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.
We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.
What perks can we offer you?
Date posted
07 April 2025
Pay scheme
Other
Salary
£24,129.17 to £24,726.33 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0082-25-0042
Job locations
Martello Health Centre
20 Chapel Road
Dymchurch
Romney Marsh
Kent
TN29 0TD
Orchard House Surgery
Bleak Road
Lydd
Romney Marsh
Kent
TN29 9AE
Church Lane Surgery
Church Lane
New Romney
Kent
TN28 8ER
Job descriptionJob description
Job responsibilities
Main Responsibilities
Workflow of practice correspondence (both paper and electronic), and attaching to patient records.
Recording diagnoses, procedures and investigations.
Identifying urgency and carrying out actions or forwarding to appropriate teams.
Identifying complex or higher risk areas that require input or knowledge from the clinical team.
Answering queries from other members of staff.
Processing new patient registrations
Note summarising
Complete other admin tasks as required
General duties
To work collaboratively and professionally with colleagues across lnvicta Health, building and maintaining relationships.
To contribute to the development of services, including processes, templates and principles.
To treat all members of the public with respect and not to discriminate on the grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage or civil partnership, or pregnancy and maternity or any other issue.
To ensure that Health and Safety guidelines are observed at all times and alert management to any concerns raised by staff or members of the public.
To be aware of guidelines relating to the safeguarding of children and vulnerable adults.
To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.
To take part in any statutory and mandatory training or other training and development programmes as requested.
Any other reasonable duties as directed by your line manager.
Job responsibilities
Main Responsibilities
Workflow of practice correspondence (both paper and electronic), and attaching to patient records.
Recording diagnoses, procedures and investigations.
Identifying urgency and carrying out actions or forwarding to appropriate teams.
Identifying complex or higher risk areas that require input or knowledge from the clinical team.
Answering queries from other members of staff.
Processing new patient registrations
Note summarising
Complete other admin tasks as required
General duties
To work collaboratively and professionally with colleagues across lnvicta Health, building and maintaining relationships.
To contribute to the development of services, including processes, templates and principles.
To treat all members of the public with respect and not to discriminate on the grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage or civil partnership, or pregnancy and maternity or any other issue.
To ensure that Health and Safety guidelines are observed at all times and alert management to any concerns raised by staff or members of the public.
To be aware of guidelines relating to the safeguarding of children and vulnerable adults.
To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.
To take part in any statutory and mandatory training or other training and development programmes as requested.
Any other reasonable duties as directed by your line manager.
Person SpecificationPerson Specification
Key skills
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Personal Attributes
Essential
Key skills
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Personal Attributes
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Invicta Health CIC
Address
Martello Health Centre
20 Chapel Road
Dymchurch
Romney Marsh
Kent
TN29 0TD
Employer's website
https://invictahealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Invicta Health CIC
Address
Martello Health Centre
20 Chapel Road
Dymchurch
Romney Marsh
Kent
TN29 0TD
Employer's website
https://invictahealth.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.