WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 8701 Bedford Euless Rd, Hurst.

WHO YOU ARE:
A creative HR professional yearning to partner with hiring managers and your HR teammates to bring in the best candidates for a wide array of positions at a great state agency with a noble public service mission. You are a self-starting, motivated, collaborative problem solver who understands the value of data analysis in measurement of recruiting tactics.

WHAT YOU WILL DO:
Workforce Development Specialist performs complex (journey-level) employment work. Work involves conducting interviews to assess client needs, disseminating information and facilitating access to workforce development programs, and providing employment counseling services. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
-Disseminates information regarding Workforce Development Services, Temporary Assistance to Needy Families (TANF), Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), Workforce Innovation & Opportunity Act (WIOA), Child Care and Development, Job Corps, Trade Adjustment Assistance (TAA) , Unemployment Insurance (UI), and supportive services.
-Provide assistance to clients with applications for employment, ensuring completeness, and with job searches, resume preparation, and other related activities.
-Interview clients to assess and record information regarding training needs, education, experience, skills, interest, and other relevant factors to determine client's career development opportunities and eligibility of benefits.
-May counsel clients who have complex job placement or job adjustment challenges. Maintains case management records.
-Provide assistance to employers in establishing accounts, using job matching system, and amending job posting information.
-Determine employers' job requirements, matches clients to current job opening, and refers qualified clients.
-Contact employers to discuss ways to improve services and meet labor market needs more effectively.
-Verifie satisfactory placement of clients with employers.
-Provide statistical information.
-May assist in hiring events, such as job fairs.
-Assist in developing the marketing, instructional, or training materials to distribute to internal and external clients.
-May conduct presentations to explain employment programs and services, to include training and education for Workforce Development Team.
-Attend and participates in assigned Workforce Center's team meetings, assigned program meetings, townhalls, etc.
-Successfully completes of all assigned industry specialization trainings.
-Performs related work as assigned.

YOU QUALIFY WITH:
-Three year of full-time qualifying experience in gathering information, interviewing or counseling; instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; customer service; or workforce development issues and programs.
-Fifteen semester hours of accredited college work may be substituted for each six months of experience.

YOU ARE A GREAT FIT WITH:
-Knowledge of interviewing procedures and assessment techniques.
-Knowledge of Workforce Development programs. Customer service techniques.
-Knowledge of agency policies and procedures.
-Knowledge of English language sufficient to compose correspondence, summarize information, and write case narratives.
-Skill in computer terminals.
-Skill in conducting interviews.
-Skill in vounseling others.
-Ability to establish and maintain effective public contacts.
-Ability to demonstrate sensitivity toward persons whose behavior, attitudes and/or cultural background are different from one's own.
-Ability to treat customers with courtesy and respect.
-Ability to handle hostile or emotional clients in a professional manner.
-Ability to identify the needs, strengths and weaknesses of others.
-Ability to use tact, and diplomacy when providing suggestions to customers.
-Ability to extract information from a computer system and a wide variety of written materials such as forms, resource lists and case records.
-Ability to interpret data on a computer system.
-Ability to resolve problems.
-Ability to set priorities and organize workloads to meet deadlines.
-Ability to communicate policies and procedures to employees.
-Ability to observe employee performance and record observations.
-Ability to coordinate, organize and facilitate group sessions.
-Ability to train others.

YOU GAIN:
- A Family Friendly Certified Workplace.
- Competitive salary: $2,976/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or in Taleo.

TWC is not considering applications from persons who require sponsorship for an employment visa.

A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.