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Job Description Summary

Job Description

Key Details

• JOB TITLE: Workplace Experience Logistics & Process Support
• SALARY: £28,329
• LOCATION: Leeds, Bristol, Edinburgh or Halifax
• HOURS: Full time working 35 hours per week
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

We’re Workplace Experience, and we want everyone to love their workplace, whether that’s in our head office locations, our branches or at home. A lot has changed in the workplace over the past few years, and workplace expectations of our people have never been higher. We move quickly to respond to emerging challenges and opportunities, all the way from the culture we want in our spaces to making sure everyone is safe and able to work effectively in our buildings. In other words, you'll be part of the most exciting team in LBG!

Your responsibilities will be:

• Provide logistical support for Workplace Experience team processes for suppliers e.g. FedEx, mail rooms, TNT, Rico
• Provide logistical support for suppliers including managing budgets, stock & other metrics in relation to account
• Supports end to end Workplace Experience team strategy to improve and simplify workplace journeys, processes and logistics
• Works across Workplace Experience internal team to ensure we're creating a world class experience within our workplaces
• Provide process mapping support to wider Workplace Experience team
• Baseline Workplace Experience team journeys and processes
• Develop and manage Workplace Experience team process repository
• Assess colleague impact of Workplace Experience journey and process changes
• Support and manage any changes to Workplace Experience team journeys and processes

About us

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you’ll need

• You love working at Lloyds Banking Group, have a passion for your local workplace and care about improving colleague experience
• You have process mapping skills and experience and strong stakeholder management skills
• Self organised with the ability to prioritise multiple tasks effectively and deliver at pace
• Experience in analysing and presenting data in a logical and organised way
• The ability to cut through complexity of processes and drive continuous improvement
• You can evidence effective planning and management of tasks
• The ability to think creatively whilst getting into the detail
• You build relationships with those around you quickly, understanding needs and putting others at ease
• You consistently apply an inclusive approach to work, showing care for other colleagues

And any experience of these would be really useful

• You think differently to others – able to demonstrate an ambitious and innovative approach to your role
• An understanding of our Workplace Experience proposition and purpose
• Previous experience in simplifying processes
• Evidence of supporting co-ordination of cross-functional teams and/or working groups

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’d like more information about these roles, we’ll be holding a “Find out more” call week commencing 23rd September. To join this call please email JamesWroot@Halifax.co.uk

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.