The Zone Service Director plays a pivotal role in overseeing field service operations within their designated zone. This leadership position involves managing a team of Area Service Managers, ensuring key performance indicators (KPIs) are met, and maintaining a profitable and efficient operation. Additionally, the Zone Service Director is responsible for driving Customer Service Management (CSM) compliance, handling escalations, and effectively managing costs.

The Zone Service Director is a critical member of the leadership team, responsible for driving operational excellence, maintaining high levels of customer satisfaction, and ensuring the financial success of the designated zone. Their strategic decision-making and effective team management contribute to the overall success of the organization.

You’d love to join our team because:

· We provide ongoing professional development and instruction because growth is one of our core values.

· We offer competitive benefits and perks.

· We believe in the power of having fun and have a regular calendar of ways for team members to connect and build community.

· The medical imaging industry is a stable and growing worldwide market.

· We are jointly owned by Siemens Healthineers® and CommonSpirit Health® while we continue to maintain our core values which were developed over the course of 26 years as a family-owned company.