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Job Title:
Advisor I, Chat Support
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities
• Ensure serv...

Job description
POSITION RESPONSIBILITIES:
* Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
* Demonstrate high standards for quality service
* Work in tandem with the quality and training team to self-manage performance expectations
* Maintain an open communication line wi...

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customer...

Company Summary
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven enviro...

Overview
As a Customer Experience Specialist I in Support, you will play a crucial role in ensuring a seamless and positive customer experience. This entry-level position is suitable for individuals with 0 - 1 years of relevant work experience who are eager to learn and grow in the field of customer support. You will work closely with your team members and managers, using effective communicatio...

Overview
MTF Biologics processes tissue grafts from human donors that are used in a growing array of clinical applications - positively affecting lives across the globe. As a global nonprofit organization that saves and heals lives by honoring donated gifts and serving patients, we collaborate with the medical, scientific, as well as organ and tissue donation communities.
Our goal is simple-do ...

As a Customer Service & Support Specialist at Marketcircle, you’ll be the go-to resource for our customers, providing front line support across live chat, email, phone, and remote screen sharing. You'll help small business owners and professionals get the most out of our macOS and iOS software by answering how-to questions, troubleshooting technical issues, and resolving billing-related concern...

Responsibilities
Peraton is seeking Customer Service Representative (CSR) to join our team supporting the USPS.com and associated applications. CSRs will provide technical assistance to end-users on products and services via live chat sessions and emails inquiries. The successful candidate must allocate his/her own time efficiently and will receive general instructions on all work.
This is a re...

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will manage both phone and digital communications channels to deliver exceptional client support. You'll be the voice of [solidcore], handling client inquiries through o...

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will manage both phone and digital communications channels to deliver exceptional client support. You'll be the voice of [solidcore], handling client inquiries through o...

Overview
Senior Application Support Analyst
Vienna, VA (Hyrbrid)
ACTIVE SECRET CLEARANCE REQUIRED
Integral Federal is actively seeking a Senior Application Support Analyst to join a new contact center support team for a federal agency. We are seeking candidates who possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and qua...

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing...

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing...

Company Description
Afficiency is a rapidly growing Insurtech company whose mission is to provide life insurance to everyone via both our proprietary platform and in collaboration with our carrier and distribution partners. Located in NYC, we design and deliver life insurance products that can be purchased in an entirely digital environment for both the agents and their customers. We are lookin...

Job Details
Job Location: 41st Street - Everett, WA Position Type: Full Time Education Level: Bachelor's Degree - 4 Year Degree Salary Range: $76000.00 - $84000.00 Salary/year Job Shift: Any
Description
About VOAWW:
Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put o...

Company Overview
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions...

Job Type
Full-time
Description
Position Summary:
We are seeking a SaaS Application Support Specialist to provide technical guidance and troubleshooting assistance for our customers. In this role, you will handle service modification requests, resolve technical issues, and collaborate with internal teams and vendor partners to ensure seamless integration and functionality of our tools on automo...

Job Title: Certified EpicCare Inpatient Analyst
Location: Raleigh, NC/REMOTE
Duration: 4+ Months
Description:
Seeking a Technical Specialist who is an Epic-certified to build the following modules for the new DSOHF EHR: EpicCare Inpatient - Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Behavioral Health.
ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.
Th...

Amazon’s IT Services support is the first point of contact for technical support service requests. Our IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its subsidiary employees worldwide.
The successful IT Support Specialist will be customer focused and motivated by team success. You will be innovative and able ...

At SimpleTexting, we’re seeking a hard-working Customer Support Specialist to help customers troubleshoot tricky (and not-so-tricky) problems all day, every day. The ideal candidate is comfortable switching gears quickly, and passionate about helping people. We pride ourselves on amazing customer service. In this role, you’d be the heart and soul of SimpleTexting.
Responsibilities
* You’r...