ServiceNow ITSM Business Analyst with Virtual Agent -Infosys
Job Description
Infosys is seeking ServiceNow ITSM Business Analyst with Virtual Assistant. Part of your role is to Requirements gathering, Functional Requirements, documenting user stories, Acceptance criteria, Defect/Bug Tracking and Reporting and work with developers to implement.
Required Qualifications:
• At least 9 years of overall experience in implementing ITIL, ITSM solutions at a ...