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Job Description
Overview:
The Digital Support Agent provides customer assistance through non-voice channels, including chat, email, and SMS. This role emphasizes written communication, multitasking, and delivering accurate , timely responses across multiple platforms.
Key Responsibilities:
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Respond to customer inquiries via chat, email, and SMS with clarity, profes...
New
Compensation Range:
Annual Salary: $62,579.00 - $84,480.00
Position Summary
The Omnichannel Marketing Specialist position is responsible for administration, maintenance, and enhancement of student-facing engagement content across mutliple Marketing & Enrollment channels (Omni-channel).This role will be responsible for the strategies, implementation, and optimization of the Salesforce AI and Liv...
Role: Project Manager - Service Center Transformation
Location: Fort Mill, SC
Duration: 6-month contract to hire
Overview
We’re seeking a Project Manager with strong experience in service center transformation and agent digital tooling (live chat, call routing, AI solutions). This role sits in a Digital Enablement function focused on business readiness and strategic planning to deliver ...
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About the Role
We are building the next-generation AI-powered platform and web application for easy and fast creation of audio and video content. Building a revolutionary way to record, transcribe, edit, and mix audio and video on the web comes with a series of unique technical challenges and requires solving hard and complex problems. We are hiring Software Engineers at the senior and staff ...
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health ha...
Job Summary
A customer service agent is responsible for assisting customers with questions and resolving problems while upholding the Company's brand standards including communication and conduct. An agent will accept inbound contact and make outbound contact for the customer's needs using their knowledge of products, policies, and resolution skills. An agent not only addresses their needs but ...
Job Title:
Customer Support Agent (German-speaking) - POS System Solutions -Remote
Job Description
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in ...
7 days ago
About the team
The Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.
We build and operate the systems that enable fast, high-quality support at scale, including:
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Customer self-serve experiences within the Hopper app and partner-integrated flows
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In...
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, sy...
