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Title: Helpdesk Associate
Duration: 18+ Months
Job Description
The Help Desk Support Specialist is responsible for diagnosing and troubleshooting Level 1 issues related to personal computer hardware, software, and peripherals. This role involves answering help desk calls, responding to user requests, and ensuring all service orders (tickets) are created, updated, and resolved in a timely ...

ECT is seeking an IT Professional that has developed exceptional helpdesk/end user support skills and has complimentary skills as a system/network administrator.
Candidates must reside in the Houston area.
The ideal candidate is a diverse, growth-oriented professional who will spend at least 75% of time as the primary point of contact for employee helpdesk requests. The remaining time will be s...

ECT is seeking an IT Professional that has developed exceptional helpdesk/end user support skills and has complimentary skills as a system/network administrator.
Candidates must reside in the Houston area.
The ideal candidate is a diverse, growth-oriented professional who will spend at least 75% of time as the primary point of contact for employee helpdesk requests. The remaining time will...

Key Responsibilities:
* Assist in the management of the helpdesk backlog and queue.
* Responding promptly to all helpdesk requests via phone, email or in-person support.
* Determine level of support required to escalate and resolve issues through appropriate channels for all system-related issues.
* Support and maintain desktop, laptops, peripher...

Overview
SimVentions, consistently voted one of Virginia's Best Places to Work, is looking for a Helpdesk Support Specialist to join our team and provide on-site, user technical support for a classified communications modeling system. The typical schedule for this position requires four 10-hour days per week.
This position requires an Active Top Secret Clearance. To be considered for this role,...

Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as an Microsoft 365 Helpdesk Technician. In this role, you will be supporting impactful projects that make a difference for our country.
The M365 Helpdesk Technician position is responsible for critical day-to-day support of users, de...

Job Summary:
The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently managing the resolution of customer service tickets. Additionally, maintaining proactive communication with customers during outages and service activities is essential for ensuring a seamless support exp...

Req ID: 323269
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements o...

Req ID: 319702
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Senior Helpdesk Agent - Remote in US to join our team in Lubbock, Texas (US-TX), United States (US).
The Senior Remote Helpdesk Agent is responsible fo...

SUMMARY
The Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to troubleshoot and resolve technical issues, answer stakeholder inquiries, and ensure requests are resolved timely and effectively. The Support, Hel...

Description
Position Overview:
Remaining adaptable and innovative are two pillars of Benchmark's Dynamic core value. The Application Helpdesk Specialist embodies these characteristics providing technical assistance and support related to computer applications. This position assists with onboarding and offboarding technical support, reporting, and process improvement identification.
Ideal candid...

Req ID: 299118
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Support - Japanese & Mandarin Speaking to join our team in Fully Remote - Malaysia, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).
J...

Job Summary:
The position involves providing comprehensive support to the entire Justice Business Unit (BU) by promptly responding to Help Desk calls, conducting expert triage, and efficiently managing the resolution of customer service tickets. Additionally, maintaining proactive communication with customers during outages and service activities is essential for ensuring a seamless support...

Help Desk Technician - Remote
Long term Contract
Apex Systems is seeking multipleHelp Desk Technicians to join the team our team supporting a large Financial Service institution!
If you are willing to learn and enhance you technical skillsplease apply or send your resume to [email protected]
ESSENTIAL DUTIES and RESPONSIBILITIES:
* Answering calls and chats from team members, assisting...

Role:- Service Desk Analyst/Helpdesk support
Location:- GTA (Remote)
Job Description:-
Responsibilities
* Handling end user calls, chat, email, Web Tickets
* Provide first level resolutions
* Ticket creation/Categorization / Prioritization
* Ticket escalation to respective Support Group
* Incident resolution and recovery
* Ticket Closure
Desired Skills
...

Department Overview:
The Information Technology Department at the Wisconsin Historical Society (WHS) manages the technology and computer infrastructure that drives the Agency’s business systems and automation requirements. The IT department manages infrastructure, software, and technical workflows that support the WHS's numerous program areas, 12 historic locations around the state, and ...

About Apex IT:
Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote ...

Hillcrest Health & Living is currently seeking a Technology Specialist to join our Information Services team in Bellevue, NE!
The Technology Specialist is responsible for assisting in managing facility information via computer technology in an efficient manner.
Pay: $18.00-$22.05 per hour based upon experience. Certain levels of education may allow for an increase in this wage.
Our goal at Hill...

SWK Technologies is dedicated to providing exceptional cloud solutions that enable businesses to enhance efficiency and security in their operations. We are seeking a Cloud Hosting Specialist to join our innovative team and contribute to delighting our clients.
In this role, the Cloud Hosting Specialist is a hybrid NOC/Helpdesk role that focuses efforts on maintaining and supporting our hosting...

Job Description
Role: Citrix/VDI administrator
Location: Remote
Duration: 12 Months
* Manages clients or their own company Citrix system and its other technologies.
* Windows OS, MacOS, LANDesk, Good Hardware understanding (Client)
* Assisting with the day-to-day work (incidents, requests, clean-up)
* Project assistant: Windows 11 Rollout Planning and HW Lifecycle reviews,...