Helpdesk Associate -United Software Group Inc. - Canada
Title: Helpdesk Associate
Duration: 18+ Months
Job Description
The Help Desk Support Specialist is responsible for diagnosing and troubleshooting Level 1 issues related to personal computer hardware, software, and peripherals. This role involves answering help desk calls, responding to user requests, and ensuring all service orders (tickets) are created, updated, and resolved in a timely ...