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We are seeking a highly motivated and customer-focused individual to join our team as a technical support agent in our customer experience team. In this role, you will play a crucial part in ensuring the growth and success of our merchants. You will:
- Manage an inbound queue of emails and chat to triage and diagnose technical issues with our merchants. (With the rare Zoom call when needed)
- ...

Job Description
The Technical Support Technician (Tier II) is responsible for installing, maintaining and solve desktop PC’s, laptops, tablets and peripherals while providing excellent customer service. Duties for this position include providing technical support to internal/external customers over the phone, providing knowledgeable guidance, and resolving technical issues in a timely mann...

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their c...

This is a remote position.
Our client is looking for an experienced Technical Support Engineer to join their Remote Services team. The successful candidate is a disciplined, self-motivated engineer who enjoys working with people as much as he or she enjoys working with technology, servers and applications.
Requirements
- Install, upgrade, support and troubleshoot Windows 7,8,10 an...

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make ...

*This position can be remote within India*
What we’re looking for…
ScienceLogic is looking for a Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on ScienceLogic products for our customers, partners and other ScienceLogic team members.
Our Technical Support Engineers possess excellent knowledge of systems, network and application monitoring tools ...

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set o...

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
Job Title: Technical Support Specialist
Locations: Germany (Remote), Solihull, UK (Hybrid)/Galway,Ireland (Hybrid)
Type of role: Permanent
Language: Turkish and English
To start: ASAP
Who We Are
At SOTI, we are committe...

Clario is a 50+ year old company that delivers industry leading clinical trial endpoint technology solutions. The future of clinical trials is vibrant, with new technologies revolutionizing what’s possible. From new trial modes to faster and integrated evidence and findings, our innovative clinical trial solutions mean we can unlock better evidence.
As a Technical Support Engineer, you will be...

Technical Customer Support Professional
Location: Remote, US
What You Will Do
The Technical Support Analyst is responsible for in-depth troubleshooting and research with Trimble Transportation products and TMS solutions for our customers while supporting internal teams. This includes providing an outstanding customer experience via phone, email, chat, and web-based applications by ...

The Tech Support Analyst will be responsible for providing support to users of the Sophia and Workforce Edge Platforms as well as Salesforce. Duties include providing phone, email, and remote support for production systems, integrations, and resolving issues while maintaining case tracking of these actions. Special emphasis is given to strong customer service and technical skills.
Essential...

Company Overview
Bravo Communications Services LLC is leading the Identity Credential Access Management Next Gen Single Sign On (ICAM NG SSO) program for the Department of Veterans Affairs. This program aims to modernize the VA's Single Sign-On (SSO) technology to enhance security, user experience, and operational efficiency.
Position Overview
The 24/7 Tech Support team will provide round-th...

Technical Support Analyst
Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.
Join our team! Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Tec...

Turing AI is seeking a detail-oriented and motivated Technical Support Lead to join our team. In this full-time role, you will oversee and support our technical support team to ensure efficient problem resolution, maintain high customer satisfaction, and enhance our product support processes. This is an excellent opportunity for someone with strong technical expertise, leadership capabilities, ...

Everbridge: a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions are currently seeking a Norwegian speaking Technical Support Engineer (TSE). This is a remote/home-based position to be based anywhere in Norway.
About Everbridge
Everbridge is the Global leader in Public Warning that automates and accelerates a government or agency’s operational re...

Technical Customer Support Professional
Location: Remote, US
What You Will Do
The Technical Support Analyst is responsible for in-depth troubleshooting and research with Trimble Transportation products and TMS solutions for our customers while supporting internal teams. This includes providing an outstanding customer experience via phone, email, chat, and web-based applications by handling cust...

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Technical Support Specialist.
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Loc...

Technical Support Engineer
Remote, United States
JOB OVERVIEW
As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot software issues and assist customer administrators & user through end-to-end resolution.
RESPONSIBILITIES AND DUTIES
Troubleshoot complex issues and determine if an escalation to engineering ...

Technical Support Analyst
Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.
Join our team! Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Tec...

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
Unbelievable partner support is a critical part of the Via brand, and we’re looking for the best in the business. As a Technical Support Specialist, you’ll provide consistently outstanding support t...