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We are seeking a highly motivated and customer-focused individual to join our team as a technical support agent in our customer experience team. In this role, you will play a crucial part in ensuring the growth and success of our merchants. You will:
- Manage an inbound queue of emails and chat to triage and diagnose technical issues with our merchants. (With the rare Zoom call when needed)
- ...

Job Description
The Technical Support Technician (Tier II) is responsible for installing, maintaining and solve desktop PC’s, laptops, tablets and peripherals while providing excellent customer service. Duties for this position include providing technical support to internal/external customers over the phone, providing knowledgeable guidance, and resolving technical issues in a timely mann...

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their c...

This is a remote position.
Our client is looking for an experienced Technical Support Engineer to join their Remote Services team. The successful candidate is a disciplined, self-motivated engineer who enjoys working with people as much as he or she enjoys working with technology, servers and applications.
Requirements
- Install, upgrade, support and troubleshoot Windows 7,8,10 an...

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make ...

*This position can be remote within India*
What we’re looking for…
ScienceLogic is looking for a Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on ScienceLogic products for our customers, partners and other ScienceLogic team members.
Our Technical Support Engineers possess excellent knowledge of systems, network and application monitoring tools ...

At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. O...

Job Summary:
At AssetWorks, the FA Support team provides support to our customers as well as providing support for environments that are running in-house. The team is split into three focus groups; Level 1 Software Support Analysts, Functional and Technical representatives. All three teams collaborate to support the customer base and many of the job duties for each team overlap. With these fo...

Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global e...

About the Role
As a Technical Support Specialist at Time Doctor, you will play a crucial role in providing exceptional technical assistance to our customers. Your responsibilities include troubleshooting technical issues, collaborating with cross-functional teams, and ensuring customer satisfaction. This position demands a strong technical acumen, excellent communication skills, and a custome...

Your Title: Technical Support Analyst
Job Location: US Remote
Our Department: Technical Support
Are you passionate about delivering exceptional customer experiences? If you're someone who thrives on making a positive impact and building strong customer relationships, we want to hear from you.
What You Will Do
As a Technical Support Analyst, you will be a driving force behind exceptional ...

Description
The Technical Support Analyst acts as liaison between Engagement and the development teams who built and own the various technologies. This role communicates the problems and resolutions between our internal technical teams and the outward facing Engagement staff. Organizing and tracking technical issues from submission to resolution.
Job Description
* Research and resolve cases...

Job Description
At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for ...

Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global e...

Overview
TDS Telecom is currently seeking Technical Support Advisors to join our team. This is a 100% remote work from home position in any of the 40+ US states in which TDS has a presence!! We will provide the equipment!
As a Technical Support Advisor, you would join the Contact Center Team that provides 24/7/365 support of TDS customers. Specifically, you will support TDS customers across a...

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Job Description:
Technical Support Engineer
Job Description - Technical Support Engineer – VCF
The VMware Cloud Foundation (VCF) Division enables organizations ...

Turing AI is seeking a detail-oriented and motivated Technical Support Lead to join our team. In this full-time role, you will oversee and support our technical support team to ensure efficient problem resolution, maintain high customer satisfaction, and enhance our product support processes. This is an excellent opportunity for someone with strong technical expertise, leadership capabilities, ...

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities:
Deployment Execution
* Manage service requests from the personal backlog queue, updating customers with regular updates, effective and clear communication.
* Liaison between bank and client mana...

This position as Technical Support Engineer (part of our Global Customer Support Team) is responsible for working directly with SailPoint field personnel and customers which may include Australian Federal customers to identify, troubleshoot, and resolve complex technical problems directly or in conjunction with our engineering team.
Responsibilities:
* Provide technical support to SailPoin...

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important...