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We are seeking a highly motivated and customer-focused individual to join our team as a technical support agent in our customer experience team. In this role, you will play a crucial part in ensuring the growth and success of our merchants. You will:
- Manage an inbound queue of emails and chat to triage and diagnose technical issues with our merchants. (With the rare Zoom call when needed)
- ...

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their c...

This is a remote position.
Our client is looking for an experienced Technical Support Engineer to join their Remote Services team. The successful candidate is a disciplined, self-motivated engineer who enjoys working with people as much as he or she enjoys working with technology, servers and applications.
Requirements
- Install, upgrade, support and troubleshoot Windows 7,8,10 an...

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make ...

*This position can be remote within India*
What we’re looking for…
ScienceLogic is looking for a Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on ScienceLogic products for our customers, partners and other ScienceLogic team members.
Our Technical Support Engineers possess excellent knowledge of systems, network and application monitoring tools ...

Job Description
The Technical Support Technician (Tier II) is responsible for installing, maintaining and solve desktop PC’s, laptops, tablets and peripherals while providing excellent customer service. Duties for this position include providing technical support to internal/external customers over the phone, providing knowledgeable guidance, and resolving technical issues in a timely mann...

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a str...

Technical Support Engineer
Location: Australia (Hybrid or Remote)
Position Summary:
Are you ready to start a new journey with a team of energized professionals advancing and connecting the world’s infrastructure? Bentley is looking for a Technical Support Engineer (TSE) to join a talented team of our Product Support that are providing technical assistance to our users, via our...

This position can be based out of San Francisco, New York, or remote (we accept candidates from many states).
OVERVIEW
We are looking for a Technical Support Specialist to join our Customer Support team. This role will report to the Manager of Customer Support and will have an immediate and lasting impact on our business by supporting core customers and products.
In this role, you will be given...

ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise,...

About You
The Level 2 Technical Support Engineer is the primary interface between the Level 1 Support Team, CS, and Engineering teams at Abnormal Security. They are responsible for triaging escalated cases internally and driving resolution in collaboration with Abnormal’s engineering, escalation management, and product teams. Level 2 TSEs investigate and troubleshoot issues and make suggestio...

About Stardog - Stardog is the leading Enterprise Knowledge Graph platform. Our new Voicebox product is the first-in-the-market generative AI application that works directly within the enterprise for hallucination-free question answering. Industry leaders including Bosch, Cisco, NASA, and RTX use Stardog to create a flexible data layer that can support countless data solutions. One of Fast C...

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Job Description:
GS (Global Support) Technical Support Engineer – VCF (Cloud Management) Team
Why will you enjoy this new opportunity?
Are you passionate abo...

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using analytics, engagement, guidance, and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.
As a Technical Support Engineer, you will report to the Support Manager. You will be ...

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the ...

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent design...

We welcome applications to our full-time vacancies from all citizens who have been granted protection within the territory of the Republic of Poland under the EU Temporary Protection Directive*
Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world- class company that is market-leading for both content and technology? If yes, we are look...

Job Description
Responsible for providing technical assistance to customers and internal users in support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite. Answer questions or resolve software and related computer problems for clients and co-workers in person, via telephone or remotely. Assistance shall include installation, system con...

Signal is hiring a technical support specialist to help make private communication simple. If you’re a self-starter who cares about user experience as much as you care about user privacy, you should fit right in. This role is an opportunity to have an immediate impact while working closely with a talented team to identify friction points and share new features with millions of people.
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Abou...

This is us
Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate...