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We are seeking a highly motivated and customer-focused individual to join our team as a technical support agent in our customer experience team. In this role, you will play a crucial part in ensuring the growth and success of our merchants. You will:
- Manage an inbound queue of emails and chat to triage and diagnose technical issues with our merchants. (With the rare Zoom call when needed)
- ...

Job Description
The Technical Support Technician (Tier II) is responsible for installing, maintaining and solve desktop PC’s, laptops, tablets and peripherals while providing excellent customer service. Duties for this position include providing technical support to internal/external customers over the phone, providing knowledgeable guidance, and resolving technical issues in a timely mann...

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their c...

This is a remote position.
Our client is looking for an experienced Technical Support Engineer to join their Remote Services team. The successful candidate is a disciplined, self-motivated engineer who enjoys working with people as much as he or she enjoys working with technology, servers and applications.
Requirements
- Install, upgrade, support and troubleshoot Windows 7,8,10 an...

Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicine's largest network in the United States, there's an elevated level of responsibility in everything we do. We don't take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make ...

*This position can be remote within India*
What we’re looking for…
ScienceLogic is looking for a Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on ScienceLogic products for our customers, partners and other ScienceLogic team members.
Our Technical Support Engineers possess excellent knowledge of systems, network and application monitoring tools ...

Technical Support Engineer
Remote, United States
JOB OVERVIEW
As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot software issues and assist customer administrators & user through end-to-end resolution.
RESPONSIBILITIES AND DUTIES
Troubleshoot complex issues and determine if an escalation to engineering ...

We are looking for Technical Support Specialist (Level 2), a customer-centric professional with a strong commitment to delivering exceptional experiences and solutions. Roles & Responsibilities Functional Responsibilities: Collaborate with financial institutions’ technology teams, including: IT n

We are looking for Technical Support Specialist (Level 2), a customer-centric professional with a strong commitment to delivering exceptional experiences and solutions. Roles & Responsibilities Functional Responsibilities: Collaborate with financial institutions’ technology teams, including: IT n

At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. O...

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi...

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent design...

Are you passionate about working directly with customers and immediately impacting their success? Are you driven by solving technical questions and issues? We are looking for someone who is passionate about providing efficient and accurate technical assistance to our growing customer base of online video publishers. The right candidate is a highly motivated person with experience managing globa...

About the Role
As a Technical Support Specialist at Time Doctor, you will play a crucial role in providing exceptional technical assistance to our customers. Your responsibilities include troubleshooting technical issues, collaborating with cross-functional teams, and ensuring customer satisfaction. This position demands a strong technical acumen, excellent communication skills, and a custome...

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
Unbelievable partner support is a critical part of the Via brand, and we’re looking for the best in the business. As a Technical Support Specialist, you’ll provide consistently outstanding support t...

Signal is hiring a technical support specialist to help make private communication simple. If you’re a self-starter who cares about user experience as much as you care about user privacy, you should fit right in. This role is an opportunity to have an immediate impact while working closely with a talented team to identify friction points and share new features with millions of people.
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Abou...

Overview
Join the Kingspan Insulation team, an industry-leading manufacturer of innovative insulation solutions. We are committed to providing architects, specifiers, and contractors with high-quality, innovative products supported by technical expertise and customer service which is unsurpassed in the industry.
At Kingspan, we're on a mission to improve building performance and contribute to a...

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using analytics, engagement, guidance, and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.
As a Technical Support Engineer, you will report to the Support Manager. You will be ...

About Us:
Delinea is a leading provider of privileged access management (PAM) solutions for the modern, hybrid enterprise. We make privileged access more accessible by eliminating complexity and defining the boundaries of access to reduce risk, ensure compliance, and simplify security. Delinea empowers thousands of customers worldwide, including over half the Fortune 100. Our customers include...

Sinch MessageMedia provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilit...